Brian Augustine at Guaranteed Rate (NMLS #145328) W Algonquin Rd, Algonquin

Brian Augustine at Guaranteed Rate (NMLS #145328) Reviews

• j

  joseph pavon
  5

  The moment I reached to Brain Augustine to refinance it was smooth sailing all the way. He reached out and sent me the link and steps to follow through with my loan. The next day I was on my way to secure a better Guaranteed Rate with Brian and his team. All of his staff member were professional and on target. I would definitely recommend his team to family and friends.

  Response from the owner

  Thank you Joe for the kind words, and I'm glad for the positive outcome for you and your family! ALWAYS a pleasure to talk with you and we will keep in touch!

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  Chante G
  5

  Brian and his team were exceptional during my first time home-buying process! From day one, Brian took the time to educate me on the various loan options and kept me informed every step of the way! It was comforting to know that I had such a supportive team from pre-qualification to closing. Brian's team was also responsive and kind which I also appreciated. I highly recommend both seasoned and new buyers to work with him and his team!

  Response from the owner

  C kg, could not be happier for you! You were excellent to work with as well and that made for a successful closing. Thanks for your trust in me, Melissa and the rest of our Team

• D

  Daniel Miller
  5

  Brian is awesome. We worked with him on our initial mortgage loan 2+ years ago and again recently on our refi. We have found Brian to be honest, easy to communicate with and transparent in explaining the entire process from getting a quote until we closed on the loan, both times. We highly recommend you contact Brian's team who will be as fair as possible and provide updated valuable market analysis. We absolutely plan to utilize Brian again in the future!

  Response from the owner

  Daniel, thank you for your review of our Team, it means the world to us! Life enhancing refi for you, less interest and more principal make for a great life decision! Congrats to you and here when you need us!

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  Christine Sala
  5

  I was referred to Brian by a friend who recently re-financed and had nothing but wonderful things to say about his experience/transaction and now I am here to gladly refer him for all your Mortgage needs. Brian took a process that I am very intimidated with and made it very understandable and seamless. I initiated the process by sending Brian an e-mail and a call was quickly scheduled to talk through my request. I came into this conversation asking for 1 thing and walked away understanding so much more about the re-finance process and within about 10-15 minutes post call, I had a quote in hand via e-mail that helped me make a very educated decision that was different from my initial interest. The process from start to finish took exactly one month, most of the process has moved to an online platform and I found it incredibly easy and felt very confident my information was secure. There were many check points along the way that kept me informed about steps I needed to action or about where my loan application was in the process; any questions I had were quickly addressed. The closing time was scheduled around my availability and from the comfort of my home. Due to the ability to view all docs and to even sign a few in advance online, the actual closing process took about 15 minutes. Brian and team really made me feel confident and kept me in the know and my information secured every step of the way. For all of these reasons, I am incredibly happy with my experience and highly recommend Brian and his team.

  Response from the owner

  Wow, well I am just so thankful for such a detailed review of the process and our Team. Christine, it was our pleasure and thank you for the incredible detail of your experience! We are here for you with any further questions, and thank you from all of us!

• M

  Mike Kallenbach
  5

  Brian and his entire team at Guaranteed Rate are top notch. They are friendly, professional, and efficient. The refinance process could not have gone any smoother. Brian and his team made everything so easy. Thank you!!!

  Response from the owner

  Thank you Mike for trusting us once again with your mortgage refinance! We appreciate the trust and are glad to see you walk away with such an awesome mortgage!

• T

  Tammy Mccann
  5

  Brian and his team helped me with an awesome re-finance -- a re-finance I never thought I would be able to get. They made the process completely pain-free and easy. Brian was always available for any questions or concerns I had and explained everything thoroughly along the way. I will refer Brian and his team in a heartbeat. He was awesome to work with and just a down to earth, really nice guy!

  Response from the owner

  Thanks Tammy for the GREAT review, this is what we strive for and we appreciate it! You were fantastic to work with as well, congrats on your refi and we are here to serve you now and in the future as well!

• V

  Valerie Rominski
  5

  I have worked with Brian Augustine for many years and his level of commitment is outstanding. He is honest, thorough and most importantly professional in every aspect of the loan process. His team was also exceptional, they answered the phone every time I called! I would highly recommend Brian and his team (and I have) to anyone looking for a mortgage. Guaranteed Rate is lucky to have Brian on their team.

  Response from the owner

  Valerie, thank you for always trusting our Team to help you, it is our pleasure as you are both wonderful to work with! Brian Augustine and Team

• B

  Brittney Hendericks
  5

  Brian comes highly recommended! Him and his entire team were great! Brian never left any question I had unanswered and he always responded promptly. As a first time home buyer I had so many questions and concerns that were always taken care of. I can definitely say that he made this a very stress free process for me. Even when we ran into an issue, the team always pushed through. I couldn't be more thankful for all that Brian and his team did for me and helping me to accomplish buying my first home!

  Response from the owner

  Wow Brittney thank you so much for the great review of the Augustine Team, we all appreciate it and it was our pleasure! All the best in your new home!

• D

  Dan Ryerson
  5

  Brian and his team worked with us on a second refinance after a great experience a few years ago. Once again, things could not have gone any smoother. The team communicated clearly and were prompt and responsive with all of the steps, and obtained a low refinance rate + closing cost credits. The Guaranteed Rate website made it super easy to upload documentation and most signatures were done electronically. With COVID, they have made even more signatures electronic, so the closing agent / paper signature process was < 15 minutes at our house and the closing agent followed all COVID protocols. Most hassle-free mortgage experience ever, contact Brian and his team - you will not be disappointed!

  Response from the owner

  Outstanding! We love results like this, thank you for sharing, it was our pleasure and thank you for trusting us with your home refinance!

• C

  Chris
  5

  I highly recommend Brian and his team! As a first time home buyer with an aggressive closing date, not only did Brian pull off my financing without a hitch, he also took the time and had the patience to explain every step and answer any questions I had. I really cannot say enough about how pleased I was with the smoothness of the process and the experience and friendly nature of his team. Thanks again Brian!

  Response from the owner

  Chris, cannot thank you enough for the opportunity to help with your home purchase! You were a pleasure to work with and very responsive, that team effort comes through when we all work together! Congratulations!