Brad Riley - State Farm Insurance Agent E Garrison Blvd, Gastonia

Brad Riley - State Farm Insurance Agent Reviews

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  Jay O'Connor
  5

  My experiences with both Gina and Brad have been excellent. Gina is friendly, thorough, and professional. The same is true for Brad. Like Gina, there was never any high pressure. As a new customer, Brad welcomed me in person and sat down in his office to assess my insurance needs. He treated me with respect, and explained things in a clear manner. I do business with people that I like, and who genuinely care about my needs. Brad and his team genuinely care.

  Response from the owner

  Jay, thank you so much for your review. We are so happy to have you and your family as apart of our agency. We will take great care of you through the years.

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  Dalton Johnson
  5

  Called in about my bill, Kristen I believe she said her name was, was very friendly and went to the depths to answer all my questions. Thank y’all for the GREAT service!

  Response from the owner

  Dalton, thank you so much for the review of our great service. We are so thankful to have your business and take care of all of your service needs.

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  Nappel
  5

  They have a great team that is very friendly. I worked with Heidi Stevenson and Gina Gaviria and both were very responsive and helpful. They had no problem answer all of my dumb questions. Best of all, they helped me save money.

  Response from the owner

  Nappel, Thank you so much for your review! We are happy to have you and your family as customers.

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  emmanuel raymond
  4

  It's an agency of STATE FARM INSURANCE with Brad Riley and his Team, those people they respect for everyone. They take time to talk to you so they can understand your need .they are very patient and appreciate others. Brad Riley and Team congratulations

  Response from the owner

  Emmanuel, thank you for your review! We have always enjoyed you, and taking care of your insurance needs is a privilege. Again, thank you for the support!

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  Dawn Cullom
  5

  Best price I found anywhere also with the lowest deductible possible!! Very professional when I had to file my claim for someone hitting my car in parking lot and leaving! No problems with rental car and payment to shop for damages! They also threw renters insurance in with my policy and I still came out cheaper than any other company! Thnx guys!

  Response from the owner

  Dawn, Thank you for your feed back about your experience with our agency. Our main goal is to go above and beyond in every interaction. We are so happy to have your as a client and we look forward to helping you any way we can in the future!

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  Michelle Sweet
  5

  I just want to say that these people at State Farm are amazing, we decided to change over all of our policies in our business, personal etc. all at one time... I spoke to Gina Gaviria or to Brad Riley it seemed like on a daily basis for about two weeks straight, the two of them working with me could not have been any nicer and thankful for our business. I really do appreciate them treating me like I was their only customer, even though I know that was not the case, that is how I felt. Like WOW!! I recommend this State Farm office to anyone and everyone. Thanks again guys. Michelle

  Response from the owner

  Thank you so much Michelle! We enjoyed working with you guys through the whole process. We look forward to serving you and your family for many years to come!

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  Jennifer Mangeney
  5

  Joey is always so helpful and courteous in helping me with my many questions regarding my home owner, car, and life insurance. He is very informative and never pushy in helping me select the best policies that will work with my needs and my budget. Thank you Joey. I will definitely be calling on you again.

  Response from the owner

  Jennifer, thank you so much for your feedback. Joey is a great part of our team here at the office. We are happy to have you as part of our State Farm Family!

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  Chris Loignon
  5

  Where do I begin?! The unsurpassed service Brad and his team provide is first class. From day one Brad has done his homework to give me an affordable policy that saved me money from my prior insurance company and with better coverage. He asks the right questions, saves me money, and most importantly makes sure me and my family is taken care of. Also, one of the ladies on his team, Gina, is awesome to work with. If you can't get Brad ask for her!

  Response from the owner

  Chis! So happy to have you and your family at our firm! We look forward to helping fulfill you and your family's needs for many years!

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  Trey Barker
  5

  We have our home and auto with Brad Riley.. Our representative Kristin Mckinney was very helpful and knowledgeable and responded to our needs in a timely manner. Excellent customer service!

  Response from the owner

  Trey, thank you for a review, and thank you for your business. We look forward to serving your insurance needs for many years.

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  Jenny Shultz
  5

  Brad Riley and associates are the best!!! Got me the best rate with other amenities I didn't know were available, and any and all questions asked were addressed as soon as asked... not the usual (let me get back to you on that) helped me save over 50% on my insurance and that includes renters, car, and personal property. Anyone there is more than knowledgeable about anything you need, check them out!!!

  Response from the owner

  Jenny, thank you so much for your review. Always great hearing about the experience/savings we are able to provide customers. Both current and new. Please let us know if we can ever help you in the future!