Bookman's Westside Pawn West Fwy, Fort Worth

Bookman's Westside Pawn Reviews

• E

  E Hernandez
  4

  The employees are nice and friendly, but more importantly they are fair. I will continue doing business with them :)

  Response from the owner

  Thanks for your great review .Please do come back .

• J

  Jason Force
  5

  It's the only pawn shop I'll deal with. They are honest and treat you right. It seems like they care about making repeat customers and making sure your experience there is a good one. Other business could learn alot from this one

  Response from the owner

  Thanks so much for Great review Jason you are absolutely appreciated and see you soon.

• N

  Natalie Valdes
  1

  I simply called to ask a question already when the lady picked up she had an attitude but I ignored it and continued to ask my question . All I asked was for an estimate on an item I forgot to say that it was an electronic and I got an attitude . After figuring it out I got an attitude because she couldn’t tell me over the phone because she had to see the product . Which I understood that’s how these things work . But all I asked for was an estimate or as to how much would they normally give . I got my answer but still attitude then my husband jumps in trying to explain something to her and she gives him attitude so he gives her attitude back . Yes he was wrong for giving her attitude. But we just asked a few questions . I’ve called other pawn shops and they would try to give an estimate and of course say bring it to get it checked and to let us know for sure . Heard many good things about this place . So wanted to give them a try . Definitely was shocked and disappointed . I hope she has a better day . But definitely ruined my experience with this place .

  Response from the owner

  I apologize but as I stated we have to see the item but I also had 2 people talking at me at same time. We really do accept them but have to see them . I admit I do not know about all things and still could see it to give you a loan.

• K

  Kurt SLAVIK
  5

  People who are there help and nice we need more people like that

• G

  Guadalupe Ontiveros
  5

  I love this place. Tana has been an over achiever and always keeps her word. The staff take interest in your questions and always make my family feel welcome. Definitely the only pawn shop I'll go to!

  Response from the owner

  Thanks I appreciate you guys.

• D

  David Waits
  5

  They are nicest people and very fair when pawning item. The manager she is great.

  Response from the owner

  Thank you for the nice words . See ya again soon.

• T

  Teresa
  5

  The sweeties people work there and they will help you anyway they can and the real reasonable on there merchandise

  Response from the owner

  Thank you so much miss Teresa .you are great .

• M

  Mona Bond
  5

  My husband, Greg, worked with Isa on a purchase and was very pleased. Isa was courteous, knowledgeable, and went above and beyond to make the sale. I will be back.

  Response from the owner

  Thank you for the great review and we will keep striving to make our customers feel like you did. See you soon.

• J

  Jamar Gorman
  5

  Amazing place to get firearms, tools, and just about anything! Best prices on loans!!!The staff is amazing and real personable. Love this place and will always be my go to.

  Response from the owner

  Thanks to great people like YOU .Thanks for the great rate. We look forward to seeing you again!

• N

  Nathaniel Russell
  5

  I got an old shotgun from them. Very kind and accommodating staff. They usually have a good rotation of shotguns too.

  Response from the owner

  Thanks we are happy you are happy and Please come back.