BMO Harris Bank 147th St, Midlothian

BMO Harris Bank Reviews

• D

  Donald Muhammad
  2

  I was initially going to give this location one star as when I first walked into this location, it was more reluctance to help and definitely a lack of how can we help you. It seemed more like they were more interested in hoping you were not a criminal than a customer. Nobody was willing to help and the Banker who finally helped, seemed more hesitant in the beginning…almost like why are you bothering me. Lastly, these pictures are when I returned after forgetting something at home. Nobody greeted me, no one cared that I was sitting in the lobby waiting. Being a Security Professional, that is clearly dangerous

• T

  Tevin Hill
  1

  I would rate this place less than one star. Simple. They have terrible customer service. The person that is supposed to be helping you runs off every other question because she doesn’t have the proper information. The woman sitting at the second desk when you walk in is rude as ever. Refuses to help when and immediately puts you off. I live in a close proximity to this bank but I’ll definitely never deposit a dime here ever again.

  Response from the owner

  Hi, Tevin. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Midlothian branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• T

  Teanna Boyd
  1

  Terrible, from customer service to the actual bank itself.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Teanna. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• M

  Marcos Ivel
  1

  This bank suck customers service does not have a clue in what’s going on they practice fraud techniques but have no clue. They are quick to point the finger on you and blame you instead of resolving the problem I had to call 3 times until some from customer service took responsibility and said it was there error rude customer service Yolanda from customer service is very rude and did not help out in any way..., going back to tcf

  Response from the owner

  Hi, Marcos. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have a manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• A

  Ashraf Jalajel
  5

  We just set up our new accounts at this bank and Andrea our banker was awesome ! She literally stayed after they where closed and made sure everything we needed was taken care of she never rushed and took her time with us every step of the way thank you so much !!

• A

  Aureliano Hernandez
  1

  God awful customer service, nothing but issues with their ATM. I feel my money would be safer underneath my mattress that with BMO

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Aureliano. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• L

  Lana Alburai
  5

  Andrea helped me setting a checking account she was very patient with my questions and answered them all. Very great customer service.

• M

  Michelle Gist
  1

  Bad customer service. Extremely slow. Out door ATM usually doesnt work.

  Response from the owner

  Hi Michelle, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• J

  James Chionis
  4

  Erica is top notch and has a beautiful smile. Otherwise, I'll stuff my $$ under my mattress!

  Response from the owner

  Hi James, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team