BMO Harris Bank S Pulaski Rd, Chicago

BMO Harris Bank Reviews

• T

  Tiffany Griffin
  1

  I went to this location instead of my normal location because it was supposedly closest to where I was at the time. I had been to a different branch the day before and the banker instructed me on what to bring with me when I came back to open an account. When I got there the banker didn’t really know what he was doing, he insinuated that the email of my ein wasn’t original, then still couldn’t open the account because his bank manager allegedly wanted to pull a certified certificate of good standing, instead of taking the one I brought in based on what the banker the previous day had informed me to bring. Specifically (and this is the fourth or fifth location I’ve been to since I started banking with BMO years ago) I was told the branch will not pull the certificate of good standing because of the costs, and therefore I have to pay for it and bring it in. So maybe this is an issue of inconsistent practices, but either way the visit was a waste of time and I’m disappointed in myself for not going to the banks I normally go to.

  Response from the owner

  Hi there, Tiffany. Thank you for bringing this to our attention. We're very sorry to read of the experience you had while opening an account with us. We take this feedback seriously, and would like to discuss this further with you. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• G

  Gloria Salas
  4

  I never have any problems at this location.The staff are always really nice.The only thing they need is more teller's .

  Response from the owner

  Hi, Gloria. We appreciate you taking the time to leave this review and are happy that you had good experiences. We will forward your feedback about hiring more tellers over to the branch manager. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• P

  Pavan M
  1

  This location is only for Spanish speaking customers, English speaking customers are treated badly. Had bad experience few times and heard same from others too.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Pavan. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• c

  calikk26
  1

  You need to salt and shovel your property, people could get injured due to your negligence.

  Response from the owner

  Hi there. We’re so sorry to learn of your recent experience at our branch. Please rest assured that we will forward your feedback for review. Thank you for taking the time to bring this to our attention. Have a great day. Thank you, BMO Digital Care Team

• P

  Pamela Hernandez
  1

  This Bank is garbage, had to wait 1 hr and half just to deposit some money. The lines are super long. Plz save yourself the headache and bank somewhere else!

  Response from the owner

  Hi, Pamela. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• s

  sergio C
  1

  I don't know if it's just this location but everytime I go in the tellers are more more incompetent. And seemed as if they don't understand the basics of banking.

• A

  Ariel Law
  1

  made me sign a check before they told me they cant take it

  Response from the owner

  Thanks for reaching out to us regarding your branch experience, Ariel. We’re sorry to learn about your recent experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  Robin Wright
  1

  I drove over a mile to use their ONLY 1 broken ATM. In a very dated building.

  Response from the owner

  Hi Robin, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• H

  HIRAM PETERSON
  4

  The staff is courteous and take care of your needs in a timely fashion

• S

  Suzyq Sanchez
  1

  Waiting one hour and there is only one personal banker for 5 people waiting, really?

  Response from the owner

  Hi, Suzyq. We’re sorry to learn of the wait time you’ve recently experienced at our South Pulaski Road Branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team