BMO Harris Bank Reviews
Fraud! And Be careful before you do business here. I would very wary of the 5 Star Reviews, because I'm guessing these are paid reviews. First of all this branch is way understaffed and the customer service is lousy, it's like a 3rd world country service, not like service that I am used to getting at some of the other bigger banks. Wanted to close an account, and was told to pay $86.41 to close it. So I had my mom come in and pay that amount. The other Retail Relationship Banker charged my mom $126.60 and still wouldn't want to close. As the Bankers know that I am out of town and am unable to come to the branch myself. I would advise if you consider this branch, be very careful of not making the same mistake as me. I would never do business here again!Response from the owner
Thanks for reaching out to us regarding your recent branch experience, Lukasz. We’re truly sorry to learn about your experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. — BMO Digital Care Team
The service at this bank is agonizingly slow. Every time I come, it takes at least half an hour to make a simple withdrawal. The employees seem overwhelmed and act as if the customers are impatient rather than accepting and acting upon the fact that they're severely understaffed.Response from the owner
Thanks for reaching out to us regarding your recent branch experience, Jeremy. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team
I've had such a wonderful experience here. I've worked with Gabby, a relationship banker, at the Park Ridge location twice and both times she has been fantastic. She is thorough, helpful and follows up. Each time she's helped me resolve what I came in for/called for quickly and efficiently.Response from the owner
Hi Melissa, we really appreciate you taking the time to leave your review, and we are happy to hear that you had a great experience! We will share your feedback with Gabby and her manager. Thank you, BMO Digital Care Team
JJ. Steven Fry5
Elfrida and the rest of the staff are great! They are friendly and took the time to explain how BMO operates and the details of each of my accounts that I opened. The following weekend Elfrida helped my son open his accounts and treated him just like she treated my wife and I - respectful, helpful and professional. So glad we found a friendly bank in the neighborhood at last.Response from the owner
We are pleased to hear that you had a great experience, Steven. Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team from the Park Ridge branch. Thank you — BMO Digital Care Team
All 6 tellers are sitting at the window doing nothing and they come to the speaker to tell me they don’t open till 9 now. How stupied that BMO changed there hours from 8:30 to 9:00 but yet all the staff just sit there doing nothing!Response from the owner
Thanks for reaching out to us, Don. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team
Understaffed. BMO Harris also has some of the least convenient hours, which together with low competence of bankers, starts to make banking with them a huge waste of my time. Also, any changes to my acct must be performed at the branch I opened the acct at, which is super weird. And with their short hours, It is real hard to bank with them. They try though. They are very nice. Not very well trained, but nice. I may be moving on. I just cant spare an hour every Saturday morning to take care of my account.... In reply to the BMO reply: they will not address anything with the branch manager. The branch manager is on leave, which is a part of the problem. Bad hours are not the manager's issue. Thanks for a meaningless reply tho.Response from the owner
Hi there, Ha. We’re sorry to learn of the wait time you’ve recently experienced at our BMO Harris Bank branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day. Sincerely, BMO
This might be the most incompetent bank I have experienced. Their drive thru hasn't worked in probably more than a year. They are severely understaffed and even when they have staff present I have witnessed them stay in the side room chit chatting or prioritizing finishing a task over coming to assist a customer. At a recent visit, I tried to deposit $1,500 for rent, but put $1,400 on my deposit slip from habit, which they just raised. I watched the teller count the money in front of me, and she handed me my reciept saying I had deposited $1,400, which made me immediately realize. Granted this was a mistake on my part, but arent they supposed to catch that. When I came right back and told her what she happened, she told me that she counted and that she didn't do anything wrong. I insisted I gave her the $1,500 and asked if she could count the drawer. She finally apologized when she realized she didn't count right. The line is always so long, and the wait is on a good day 10 min. If you need to see a banker, go elsewhere. The wait is incredible. My fiance waited an hour and a half to get a card that he was supposed to receive, but never got one. To be fair, usually the staff is nice, which is the only redeeming quality.
very slow response. I opened the CD today and was handled by the person named Elfrida...she promised she will send my personal banking info but 2 hours waiting nothing happened. Called rep back but didnt pick up the phone....if i knew the service is going to be that sucks i wont make any service to this bank.....crazy
Just horrific in every respect. If and when they answer the phone every person who works for this company will give you a different answer. Everything they do takes forever and every answer they give proves incorrect later. I'm beyond tired of dealing with them. I don't know if they receive a perverse thrill from lying to me or if it's just a result of incredibly poor training that no two answers are the same, and they really don't know what they're talking about.. It's a shame that customer service appears to be a foreign concept for them, but I guess that's what happens when you deal with Bank of Montreal.
Very helpful attitude towards my fiance regarding helping her cash her checks. This branch is night and day better than the rude impatient one on Dempster.
Personal Loans in Your Area of Park Ridge
- 3.3 (10)
1. How Can I Reach Out to BMO Harris Bank?They Can Be Contacted through the phone number +1 847-692-6772. You may also go to their website and submit your personal info.
3. How Do I Apply for A Loan at BMO Harris Bank?Simply submit your personal info on their website. If you feel like learning about other possible solutions, take a look at instant installment loans provided through a reliable online broker.
5. What Should I Do if I Can't Repay My Loan?Contact the lender and come to an agreement in advance. You should know, however, if it"s an auto title loan, the vehicle will be kept by the lender when you default.
2. What Is the Address of BMO Harris Bank? How Can Find It?The address of BMO Harris Bank is 615 Busse Hwy, Park Ridge, IL 60068, United States. Get help from an online map for directions.
4. Is BMO Harris Bank an Agency or a Lender?BMO Harris Bank is a Bank that provides loans of all kinds. Check out our platform to learn about various types of loans including personal loans.
6. Can I Take Out a Loan From BMO Harris Bank With A Bad Credit Score?Yes, you can. But peruse the conditions and terms as there can be unfavorable terms when it comes to bad credit loans.