BMO Harris Bank Lily Cache Ln, Bolingbrook

BMO Harris Bank Reviews

• C

  Christian Pidgeon
  5

  I went with my mom to open my first checking account and it was amazing. The inside was clean there was no trash In the parking lot. We went inside and we were greeted imediately. We were instructed to wait which only took five minutes and then I was greeted by a nice man. In very clean clothes. He called me sir and I really appreciated that because even though I am still young he treated me with the same respect as anyone else. excellent service, best bank in town. 😇

  Response from the owner

  Thank you so much for your kind words, Christian. We really appreciate you taking the time to share your experience with us and will share your feedback with our team. Thank you, BMO Digital Care Team

• L

  Laurynas Berzonskis
  1

  Absolute horrible bank, slowest service. I would not recommend anyone coming to this bank. There is barely anyone working here.

  Response from the owner

  Hi Laurynas. We’re sorry to learn of the wait time you’ve recently experienced at our branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• J

  Jackie Thompson
  2

  Please train more people on how to do cash advances at the bolingbrook and Romeoville location. It's only one lovely lady who knows how to do cash advances at the bolingbrook location on lilycash. She needs a raise, because she can do a various of things.

  Response from the owner

  Hi Jackie, thank you for providing us with your rating and your comments. We're happy to forward your suggestion to the Bolingbrook branch. Please email us at [email protected] if you have any additional comments or suggestions that you wish to share with us. Thank you, BMO Digital Care Team

• A

  Allison
  1

  So BMO Harris in general is awful. They closed out the checking account I get my bi-weekly paycheck deposited into for no reason at all (still couldn’t give me a reason and tried to blame me for it), the people in their call center were SO RUDE to me claiming they had no record of that account at all, then when I spoke to someone competent enough they still did nothing to help me fix it because they said since it was a Friday I had to wait until Monday to do anything since Friday isn’t a business day (?!?) even though I reported it at 6 AM on my drive to work!!! Now I am banking with a wonderful credit union, and have been trying to close my account with BMO but every single time I go to this branch the banker is “on lunch” or “on a call” and can’t help me. Listen I commute to work and the bank isn’t open before my shift and I get off at 5 and this bank closes at 5. I have gone on my own breaks and lunches to get this taken care of and every single time they tell me they’re busy. Banking with BMO has been the WORST customer service I have ever received and they are messing around with peoples money and livelihoods.

• A

  Angela Curry
  1

  Absolutely awful. No customer service, no customer loyalty, no common sense. They just lost a longtime customer and a potential client. Good job running your bank into the ground. We should have let you fail years ago!

• A

  Anthony Adams
  1

  My friend was racially profiled at this bank location by a white female bank teller. I do not recommend this bank.

  Response from the owner

  Hello Anthony! Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• T

  T
  1

  I will never accept another BMO check again. Worst bank ever.