BMO Harris Bank W Wayzata Blvd, St Louis Park

BMO Harris Bank Reviews

• E

  Esox Lucius
  1

  Shame on me for not switching banks sooner. Hard to imagine worse customer service. Yesterday, my debit card was lost or stolen. When I called the 800 number to cancel, wait time was 90 minutes - an hour and a half, with no option to ask for a call back. I have had many long waits for BMO customer service, but this one was the worst. I never did get through. Local employees seem to turn over weekly. I am 82 years-old. I've dealt with a few banks in my time, but never received service as poor as that of BMO Harris. This organization should not be a licensed bank in Minnesota

  Response from the owner

  Hello Esox, thank you for reaching out and sharing your feedback. We apologize for the longer than usual wait times experienced when attempting to reach our Customer Contact Centre. We do our best to ensure that calls are answered in a timely manner. However, sometimes our call volumes are higher than we anticipate. Please know that we are actively working on solutions to reduce wait times for all our customers. We appreciate your patience and understanding in this regard and hope that we will return to our regular service levels as soon as possible. Thank you. – BMO Digital Care Team

• R

  Rosanna Hudgins
  5

  BMO Bank is my regular bank. Good service, kind people.

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Rosanna. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• M

  Miles Livingston
  1

  They have a very special system to steal your money. The manager will start yelling at you basically at the top of his lungs if he is not he's not right. I have been to a lot of banks but By far this was the worst customer service I've ever had in any store in my whole life.

  Response from the owner

  Hi Miles. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our 5775 Wayzata Blvd branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• B

  Brent Stensrude
  4

  I have an auto-loan and simple checking account through BMO Harris. Each time I've visited this branch, I'm always met with friendly smiles and quick customer service. Plus there's a cute banker that works at the counter:)

  Response from the owner

  We are pleased to hear that you had a great experience, Brent! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team / insert employee name. Thank you, BMO Digital Care Team

• B

  Brian Lewis
  5

  Maya was a great help over the phone regarding my account. She answered right away and was very polite and informative. BMO Harris Has always been my bank of choice because of the great service.

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Brian. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• M

  Miles Livingston
  1

  Poorest customer service I've ever had supposed to have overdraft protection. Or so they said. Bunch of fake transactions very very pathetic don't recommend banking here.

• S

  Sathish TL
  1

  bad customer service, Manager don't know any thing.. Should wait almost 45 minutes to talk to a person, i never had such banking experience.... Please avoid ..

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Sathish. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• R

  Ryan Kopera
  5

  Good bank branch, very helpful tellers and account personell.

• J

  Justin Zollar
  1

  Of all the banks that exist, I'm not sure why anyone would pick this one.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Justin. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team