BMO Harris Bank W 95th St, Chicago

BMO Harris Bank Reviews

• J

  Julie Henderson
  1

  Worst branch office! Went to get a cashiers check but refused because my license is expired even though the expiration deadline is extended by the state. No manager on duty to assist. Went to another branch and was able to obtain with no questions. Another time needed to complete wire transfer again no manager on duty so had to go to another branch to complete transaction.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Julie. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• O

  ObsessedwithLiyahJ•
  1

  The black teller with the braids was rude as ever and when I told the manger about the situation she did nothing so I won’t be coming back here

• N

  N Master
  3

  Very friendly employees and the lines don’t be too bad big ups to the managers for having things organized and being very helpful to the community.

  Response from the owner

  Hi Ike, thanks for your review. We are happy to hear that you had a great experience! We will share your feedback with the manager. Thank you, BMO Digital Care Team

• Y

  Yolanda Lester
  5

  Wonderful customer service! My first time at this location and everyone was professional and friendly!!!

  Response from the owner

  Thanks for letting us know that you had a great experience, Yolanda, and for being a part of the BMO community! We'll share your review with the Branch Manager. Thank you, BMO Digital Care Team

• T

  Tonya Fondren
  1

  Service is terrible sitting in the car waiting on a bank teller to serve you waiting over 30 minutes the car in front of us haven't not being served being waiting over 40 minutes or more.

  Response from the owner

  Hi, Tonya. We’re sorry to learn of the wait time you’ve recently experienced at our Chicago branch (W 95th St). We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• R

  Rosie Nowlin
  5

  It is very clean,from the security to the teller they are professional and friendly and they keep you updated on different types of credit cards.

  Response from the owner

  Thank you so much for your kind words, Rosie. We really appreciate you taking the time to share your experience with us. Thank you, BMO Digital Care Team

• M

  Michael Tracy
  1

  Wrong hours posted for Fridays. Wasted half an hour driving, and now have to call off work to get my car payment in.

  Response from the owner

  Thanks for reaching out to us, Michael. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team

• A

  Ammar Makhlouf
  1

  I've been sitting here for over 25 mins and two bankers are doing nothing, and only me sitting waiting for a banker.. and they just ignorants here.. worst bank customer service I have ever been to ...

  Response from the owner

  Hi Ammar. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our W 95th St branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• A

  Antione Brown
  1

  They compelled me to give them my ssn or a cash deposit. Violation of 42 USC section A 8

• D

  Develle Wilson
  5

  The help and assistance they give make you comfortable banking with them.

  Response from the owner

  Hi Develle, thank you for providing us with your rating. We’re very happy to learn of your great experience at our 1620 W 95th Street, Chicago, IL branch. We will be sure to share this with the branch. If you have any additional feedback you can share to help us continue to provide great experiences for our customers, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team