BMO Harris Bank N Halsted St, Chicago

BMO Harris Bank Reviews

• A

  Angel Vazquez
  1

  Their ridiculous policy on not giving change makes no sense to me. I can’t exchange a $10 bill for quarters, or for 10 $1 bills because I’m not a member. Even if I was a member, it would be a waste of time to verify that I’m a member just to exchange an amount of money for the exact same amount of money. I’ve tried multiple times thinking maybe that teller was having a bad day, but no, they never will. Legit any other bank will make change no questions asked, but walking a block further in Chicago winter can be rather inconvenient sometimes. Not sure if this is a draw to get more customers but it really puts me off on ever wanting to do business here.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Angel. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Jeffrey Baker
  5

  Everyone here is pleasant, professional, knowledgable, and friendly. I highly recommend

  Response from the owner

  We are so glad to hear about your experience with our branch, Jeffrey! Thank you for taking the time to share your feedback! We will be sure to share this with our team at our Chicago Lakeview branch. Thank you, BMO Digital Care Team

• R

  Rory Gallagher
  5

  Great staff, Harnnet was especially helpful.

  Response from the owner

  We are so glad to hear about your experience, Rory. Thanks for taking the time to share your feedback! We will be sure to share this with Harnnet and our team at our Halsted branch. Thank you, BMO Digital Care Team

• M

  Mike Chaan-Sok
  5

  Great staff here who helped me with my banking issue.

  Response from the owner

  Thank you so much for your kind words, Mike. We really appreciate you taking the time to share your experience with us. Thank you, BMO Digital Care Team

• G

  GEORGE KAY
  5

  Thank you kindly Linh Chau. Expert I deed.

  Response from the owner

  Hi George, we really appreciate you taking the time to leave your review and we are glad to hear that you had a great experience! We will share your feedback with Linh. Thank you, BMO Digital Care Team

• M

  MC Griffin
  5

  Don't quite understand the one star review of this bank, the person who posted has posted mostly one stars, I do understand wanting to be sure and post warning stars, but our experience of this bank is fabulous. We used to have to go to the Loop to talk with our bankers, every banker we have worked with is able to handle our accounts. Friendly professional service. It's true in a small neighborhood bank, people might be out to lunch but they aren't out to lunch on service. We highly recommend BMO Harris. I also appreciate the easy drive through even though it doesn't yet serve cappuccinos.

• L

  L
  5

  Im new with the bank so I can’t really comment on how I feel about it yet, however, they do provide great customer service at this branch. Opening accounts was really smooth and stress free. Staff over the counter are always polite and friendly! Keep up the good work!

  Response from the owner

  We are so glad to hear about your experience, Lawrence. Thanks for taking the time to share your feedback! We will be sure to share this with our team. Thank you, BMO Digital Care Team

• J

  JML
  1

  I went in for a roll of quarters (because it was convenient for me by a few blocks) and got lectured by the teller THROUGHOUT THE TRANSACTION that their quarters are REALLY only for their customers. Oooookay, lady, don’t you worry, you’ve all but guaranteed I won’t EVER come back. 👍🏼

• m

  m3l0nballs
  4

  The bankers are always really polite and attentive. The workers for BMO are usually great, I just don't like how BMO does things sometimes.

  Response from the owner

  Thanks for letting us know that you had a great experience Kammie, and for being a part of the BMO community! Thank you, BMO Digital Care Team!

• S

  Susan Gendeman
  5

  Great help and respectful to my aging mother.

  Response from the owner

  We are pleased to hear that you had a great experience, Susan! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our Branch office . Thank you, BMO Digital Care Team