BMO Harris Bank Division St, Plainfield

BMO Harris Bank Reviews

• V

  Vivi Cintora
  5

  I spoke to Christy on the phone today and she was so helpful. I had a replacement card fee, which I was unaware of, as someone tried doing fraud on my account, and she was able to remove it for me. I had also ordered checks when I decided to open up a bank account with them and I never received them because no order was ever placed by the manager and she was able to place an order for me over the phone. I had my problem solved today and I really hope BMO keeps hiring people like Christy.

• L

  Lisa Lindahl
  1

  Long time business customer but first & last time using this branch location. Funds from a business account held for 2 days. We have never ever had this issue with any other branches. I will use the Division street or Oswego branch and won’t use this location again.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Lisa. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Joan Smith
  1

  The canister that is in drive up cut my thumb. Who knows what FILTHY hands and bacteria is on those. I cleaned and sanitized my wound and asked for a bandaid. They were rude but gave me the managers card. He in turn called and apologized. He said someone from insurance would call. I had to call when they didn't contact me . The insurance company finally called and told me basically I'm SOL and they do not take responsibility. Ok I'm taking ALL my accounts out of BMO. BYE!!!

  Response from the owner

  Thanks for reaching out to us regarding your recent experience, Joan. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Dick Cheney
  1

  Apparently when they say open by 9am they are lying. And tell me I have to wait outside in the cold and snow. Why say open by 9am if you're not going to is it my fault that the employees are arriving at 9? Why do I put my hard earned money to be left outside.

• B

  Brandon Wynne
  5

  Good Location, Solid Bankers, Great Bank Manager!

  Response from the owner

  Thanks for letting us know that you had a great experience, Brandon and for being a part of the BMO community! Thank you, BMO Digital Care Team

• M

  Mammu
  2

  i paid my credit card payment but it’s not shows on BMO app so I called a lady pickup my call I asked why it’s not shows on my app she said hold on then hang up my call. I Hope they fix this thing..

  Response from the owner

  Hi Mammu, we’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team