BMO Harris Bank Torrence Ave, Calumet City

BMO Harris Bank Reviews

• S

  Shadonna Davis
  1

  This bank location used to be great and it meet my needs, now with the current staff that they have it is horrible. Every two weeks I will get a pack of $2 bills without a problem now they aways say we will order them but never do. And the bank tellers are rude. If you can't meet the customers needs and is rude please select another job. Signed a unhappy customer 😕

  Response from the owner

  Thanks for reaching out to us, Shadonna. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• J

  Jesse m
  1

  Worst service I’ve had to deal with, I’ve banked with chase, Bank of America, and us bank. This particular location always has some type of issue where we can’t get change or go through the drive thru

  Response from the owner

  Hello Jesse, thank you for reaching out to us regarding your experiences with our Calumet City branch. This definitely isn't the type of experience we want you to have. To discuss your this further, please send us an email at: [email protected] with your full name and phone number, as well as the details of your branch visits. Thanks again for bringing this to our attention, as your feedback is important to us - BMO Digital Care Team

• K

  Kenya Martin
  1

  Absolutely the worst bank by far and a complete rip off . They don’t meet the customers needs. And customer service is always rude employees poor customer service , and they always hang up the phone and it’s never someone who speaks fluent English. And the 7$ a day overdraft is absolutely crazy. I should of went with my first mind and not opened with this bank.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Kenya. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• K

  Kristen
  1

  This drive thru has been a mess for a long time. I always hate coming to this location and try to avoid it unless absolutely necessary. You will always wait a long time here if there are any cars in front of you. The tellers have been very rude in the past until recently, I think they have new management. In the past there was a guy named Isaac working there that couldn't care less. I don't know if they are under staffed or just poorly managed, but this branch does not seem to change. Be prepared to spend a lot of time waiting. Every other location is very efficient. If you can avoid this location go elsewhere.

  Response from the owner

  Hi there, Kristen. We’re sorry to learn of the wait time you’ve recently experienced at our Calumet City branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day. Thank you, BMO Digital Care Team

• T

  Tiffany Maxwell
  5

  The ladies here are awesome! Brittany assist me all the time with deposits for my job and I had a pleasure with working with Melanie and Lidia with opening a checking account today. Everyone is very professional, helpful and nice.

• C

  Cherry
  1

  This afternoon I drove up to drive thru ATM. Of course a white van with tinted windows were parked in front of machine. I then drove around to the drive thru. Of course pushed help button twice. Finally employee appeared at window can I help you? I told her I needed to make deposit. She said okay put it in the box and send it, then abruptly turned and hurried away. I'd never used this service before, I had questions. I proceeded to push button several times. She reappeared I then said there's no deposit slip (I wasn't just gonna put money in a box). She said oh, then walked away. I sat there a few then pulled off and went inside. She was waiting on a customer and the only teller behind counter. I was only person in line. I saw bankers at their desks as I looked around. One in particular with no customer. There's no words to describe my frustration with the unprofessional, unacceptable behavior of BMO HARRIS BANK. THE ONE ON 83RD IS JUST AS BAD. IF I COULD'VE GAVE A 0 RATING I WOULD'VE.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Cherry. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team. ML

• V

  Val Ludlow
  3

  After reading more negative comments than positive ones, I'm afraid to open my business account. Let me check the branch reviews in Munster then.

  Response from the owner

  Hi Val, thank you for providing us with your rating. If you have any additional feedback you can share to help us improve our customer experience, please email us at [email protected] and include your name and phone number. We look forward to hearing from you! Thank you, BMO Digital Care Team

• M

  Ms. Smith
  1

  This branch is a joke,customer experience as it worse.The branch manager always give my customers a hard time cashing a title loan check.She doesn’t need to be in a customer service field if she can’t deal with customers.

  Response from the owner

  Hi, Ms. Smith. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at one of our branch locations, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• s

  smartnurse
  5

  Nice people to work with, although they may not have enough employees, they do a good job

  Response from the owner

  Hi there. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our 530 Torrence Ave branch, as this is not how we want our customers to feel about our services. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• L

  Larry Gamble
  1

  Since when do you need a passport or major credit card for a bank account? Yall annoying but shorty was super hot!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Larry. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team