Belmont Finance, LLC Plover Rd, Plover

Belmont Finance, LLC Reviews

• T

  Tabitha Brown
  4

  Easy working with them and no automated over sees customer service! I bought a rainbow vacuum with a deposit (I did have good credit so they were happy to offer a loan) and was offered same as cash loan. I didn't want automatic drafts. No problem. They provided me with a payment booklet. The only con I had was when they changed addresses they notified me a month and a half late. So my most recent payment that I had already sent had to be forwarded to the new address and took some time to be cashed .

  Response from the owner

  Thank you for your review, and we are happy that you had a positive experience. We strive for excellent customer service, and it's nice to hear when we achieve it.

• P

  Pumpkin Pie
  1

  Very high interest rates that are charged depending on the state you live in, NOT based on your credit score. There is no point in paying more than the required monthly bill because the extra paid doesn't go towards the principal balance, only towards the ridiculous interest rate that is charged to the client BY THE DAY! They will call you and hang up when your bill is due, which is very nerve-wracking. The only plus working with this company is that I never had to talk to an automated person, and the CS reps I'd spoken to were always nice. Eight months into the loan, always paying more than required and I still wasn't making a dent in the actual loan amount. Made a large lump sum today and paid it off. Am glad to be done with them!

• L

  Linda Pallotta
  1

  This is the Worst company Ever!!! If you're even Thinking about getting a loan through them, Don't!! They will screw you every way possible, and it won't feel good. I was told so many things all of which weren't that way. They literally told me that they're able to charge up to a certain amount of interest, so that is what they do, regardless of how good your credit is. I tried to make a payment today, and was told that I could only speak to a supervisor, from now on, in order to make a payment. Of course, there wasn't one in at the time I called. Do yourself a favor ....don't get a vacuum and don't get a loan through this company... they are the Worst!! Their customer service isn't the best, either. You're lucky if you get a reasonable person to speak to. I could say so much more bad things, but I'll stop here. Just Don't do it.

  Response from the owner

  We are sorry for any confusion regarding your loan. We would like to discuss your concerns further. Please contact a supervisor at 1-877-547-2926, Option 2.

• A

  Aly Dickinson
  2

  Without getting into to much personal detail, I missed a few payments due to financial issues during the pandemic. I made the full payment on one of my statements a few months ago and there has been nothing but issues since then. My statements have not been correct and stating I have over $300 due, I was told by one rep before getting that statement that everything should be fixed and my next payment coming out would be my regular payment plus a non sufficient funds fee, which was fine with me. That next payment did not have the fee on it, only our regular monthly payment. I was told over a week ago that the rep would send my account over to a supervisor to review, and I have not yet received an update on this and I am still getting called and being told my payment is late and they want to make arrangements with me despite all the notes on my account. Finally today I was told that a supervisor is looking into my account to see what is going on and they will put me in a different queue so I won't get called. I highly doubt this is the case and have a feeling I will continue to be called daily until a supervisor actually looks at this and figures out what is going on because the last people I have talked with have stated they don't know why I keep getting put in their dialing queue. Paying this loan off will be the best day ever because I am so sick of the issues and the calls. It is 100% our fault for missing payments, but we tried to make it right and feel like we have been punished for it since then. EDIT: I was able to speak with a supervisor and got everything figured out. They worked with me on a solution and were great. There was just a miscommunication on how payments are handled as far as partial payments and how payments over what the minimum monthly due are handled in the loan. I am satisfied with the outcome of the situation.

  Response from the owner

  Hopefully the discussion with a supervisor on 02/3 has cleared up any misunderstandings. Belmont Finance, LLC, is confident of a positive experience going forward. Please do not hesitate to contact us with any further questions or concerns.

• H

  Hunter Duesler
  1

  Just don't do it period. Everything I agreed to was a lie. 3 years became 5 years no payment for 90 days turned into interest charges. I never agreed to a line of credit but what do you know they give you a credit line so they can tack on 2,000 that you owe them. I don't know if Hyla S&K Clean Air Solutions is the Monster in my nightmare or Belmont Finance but just don't do it period, BIGGEST mistake I've ever made. :( ** Not to bash anyone just hoping others can see this and not make the same mistakes i have **

  Response from the owner

  Hello Hunter, We are sorry for any confusion regarding your loan. Please contact us at 877-547-2926, Option 2, to discuss your concerns.

• E

  Erin Wood
  1

  As soon as we get our stuff paid off, we will NEVER work with these people again nor will we be referring them to anyone!!! Calling them is a complete waste of time!!

  Response from the owner

  We are unable to review your account due to having multiple customers by this name. Please call us at 1-877-547-2926, Ext. 2 or email to [email protected] so we may assist you.

• S

  Stacy Bull
  5

  Their customer service is incredible!! The guy was so nice and helpful. I love working with them. I have had nothing but the most awesome people every time I am in need of support. Will be a life long customer for sure and have referred many people their way!!

  Response from the owner

  Thank you for your positive review.

• A

  Aleff Vinicius
  1

  Dont finance with this company. They have a system setup that will make your Iife impossible to pay their loan if you ever have to pay for the full term of your loan. Do not fall into their very dishonest promotion of the "no payment for 90 days", thinking you won't have to pay anything for those 90 days. They charge 0.04658% or more Periodic Daily Rate (depending on your credit score) for the time you don't pay them anything. Hyla Systems and Belmont Finance are the worse company I ever had to do business with. Don't recommend anyone to get their product and finance through them. Bad bad business! We deeply regret doing business with both of these companies.

  Response from the owner

  We are unable to locate your name in our system. Are you sure you have the correct company? Please contact us at 877-547-2926, Option 2, to discuss this further. That being said, deferments are not interest free and we confirm the terms of the loan at its inception with every customer.

• A

  Amie Moore
  1

  Lied about what they were offering. When I asked for payout I was told more than what I should have had to pay was given a 3 month deferment but now being told I owe even though I paid the ENTIRE thing off in one payment prior to 1st payment date! UPDATE: Yes they did go over everything on the phone and no that wasn't what I was told. Paid it off....again! but wouldn't ever recommend them to anyone! Can continue to try to justify the lack of customer service and lying to people as stated below, but I'm not the only one stating the same issue.

  Response from the owner

  Hello Amie, We verified the terms of your loan with you on 02/21/2021, and interest accrues from the start on all our loans. Please contact us at 877-547-2926, Option 2, with any further questions or concerns.

• A

  Angelina Story
  1

  Will never do business with this company again. After my loan is paid off, which I'm sure will be double by the time I'm done due to their high interest , I'll never let anyone in my family do business with them either. Raphile is the only one is customer service worth anytime. I was assured the situation would be handled the night that I called and spoke with him, he made specific notes and took details about the situation to make sure things were handled correctly and even made specific note of the overdraft fee being covered by them due to their payment posting before another payment coming out of my account and over drafting it. I Called the next day after their payment came out before the other one that was supposed to post first, which of course over drafted it and even tho that specific note was made and supposed to be handled (which was the absolute least they could do to help at this point considering I was calling to get a deferral, but I didn't call soon enough and the payment came out anyway) the women I talked to, sarah, acknowledged she saw the note but insisted their was nothing she could do because it wasn't a quote " Belmont error". Told me to call next month to get another deferral after being told that since the payment came out, they don't do refunds and there was nothing they could do. I appreciate the deferral idea for next month, but after telling them I probably wouldn't need it next month due to finally being back at work, that I needed it this month because the other payment coming out of my bank I couldn't get any type of time assistance on and that's what the money was for, Belmonts payment came out first and IN FULL, yet it STILL overdrafted my account and I was charged the fee. The same fee that I was told would be covered and handled the night before. The sooner I get this paid off and don't have to deal with this company, the better. Highly dissatisfied.

  Response from the owner

  Hello Angelina, We're confused by your "sneaky interest schemes" statement as we verified the terms of your loan with you on 03/04/2020. We understand your frustration with your situation, but we are unable to change an approved payment that had already been processed. Please contact us at 1-877-547-2926 if you are interested in the option offered to you previously.