Belco Community Credit Union Carlisle Pike, Mechanicsburg

Belco Community Credit Union Reviews

• B

  B N
  1

  So far this branch in particular is the only bank I've ever visited that doesn't want you to give them your money. And I thought my current bank was the worst. I made an attempt to open an account with them and was basically told it was a bad time for them and could I come basically come back when it was more convenient FOR THEM? I said no I had to give up my lunch hour to be there to do business with them. They said sorry they couldn't help, so I left. I'm not sure they the management at this branch understands how banking works. It's a customer driven business dummies. Without people like myself doing business with you there's no reason for there to be a branch, which means there's no reason to over pay a manager that doesn't put the customer first. Also..Belco is not the only bank in the area. After I left your branch I called 2 other bank branches nearby and low and behold both of them were open and willing to do business with me. If for some reason you didn't manage your branch so there would be proper staff there at lunch time (by the way one of the most convenient times for most people to get their banking done) then you manager person step up and take care of it rather than sitting on your lazy butt in your cubicle messaging back and forth with the teller to tell them to tell me you aren't competent enough to know how to staff your branch and there's no one to help customers, nor are you customer service driven enough to help out the customer yourself, and if you aren't able to open a simple savings account in a pinch, WHY ARE YOU A MANAGER? So far you get the award for most disappointing bank branch. It's no wonder you have a 2.9 rating. 👎🏿👎🏿

• S

  Sadanandam Bharatha
  5

  I am with Belco from last 14 years. All my personal, business, automobile accounts with Belco. The staff is very friendly. Most of them call with my name when I enter into their building. The service is awesome from the branch and customer care.

• C

  Chris Fuchs
  2

  I deposited $1000 CASH into the ATM before noon on Thurs. I logged into my account on Fri & noted that they only credited me $250. I called the 1-800 & after being on hold for 30 mins I was told that they are a "small bank without automation" & therefore the funds needed to be manually counted & the rest of my funds wouldn't be available for 2 business days...or in my case, Monday! I understand this being the case for second party checks but cash???? Ridiculous!!!!

• M

  MikeL979
  1

  Recently used Belco's mortgage department to purchase our new home. Could have been more disappointed in their lack of professionalism. I highly suggest avoiding Belco if considering them for a mortgage. On their banking side however I have always been pleased with their service.

• A

  Angela Martin
  5

  Very nice credit union. The staff is extremely helpful with my questions or any concerns. They are very professional people. The best credit union by far. Keep up the excellent work.

• K

  Kaydon Dziewior
  2

  The actual branch is fantastic if you can get there before they close. Their hours are terrible and once they close, there's literally no way of getting in contact with anybody. Their online 800 number reroutes to their local branches and if they're not open, you're not speaking to anybody at all.

• M

  Michael Love
  2

  Very poor infrastructure in the way their online banking works. I was not explained fees correctly up front and have subsequently been dinged several times with fees that have been un-warranted. If you looking for a bank that values a good customer, look elsewhere...

• b

  bob mcginley
  1

  The office hours to open an account are open only during work hours. The customer service and tellers are rude. My wife's ATM card was eaten by the ATM machine because she needed more time. They do not want business. Even Credit Card rates are high.

• A

  Art Liebrum
  1

  Very VERY unhappy!! I just opened accounts yesterday and haven't been able to access my accounts via app. Will be closing my accounts tomorrow when they open up.

• B

  Brandi El Guemra
  3

  Their hours leave a lot to be desired but at least they’re not Member’s 1st, AKA Members LAST.