BB&T E Williams St, Apex

BB&T Reviews

• M

  Mike Newell
  2

  Very nice people but not well trained on how to make deposits into Money or Leap accounts. I have made 9 deposits into my account at this bank since June.Not a single one has gone smoothly. No one new here, just the same incompetent people.

• K

  Karl C.
  1

  So I had to visit this branch for the first time to make a withdrawal. I do not remember the tellers name. What caught me off guard was when she asked me what the money was for. I hope that this never happens again. I've always loved the way BB&T has always treated me with kindness and respect. I'm not sure but I think that this branch was once a SunTrust bank. It was absolutely no business of this branch associate to inquire why I was withdrawing my money and what I was going to do with it. It was so rude.

• N

  Nicole Zin
  5

  Amazing! Lewis stepped up accommodated me with covid and fit me into his busy schedule! Lewis thank you so much and I'm excited to start building a business relationship with you. Outstanding service

• S

  Sara Grice
  5

  I’ve never encountered nicer staff at a bank. It was a fast and easy transaction, and it was a very pleasant interaction.

• J

  Jeff Brogan
  5

  This is the most helpful bank. And the people are the best. I live in Fuquay but the BB&T here is absolutely awful. It's worth the drive to me to receive such great service. Thank you so much for being a people's bank

• J

  Jose Mora
  1

  Poor customer service can’t help a customer when they need it the most. I filed a complaint with the headquarters and cancelling all my accounts with them.

• M

  Mary Isenhower
  5

  Love this location. Staff has always been kind and ready to help when I needed info on how to make changes to my account. Thumbs up from me.

• J

  John matt
  1

  Horrible customer service, Do not use this bank