BayPort Credit Union Reviews
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Jason Connel1I guess we will continue 2021 with the year of one star reviews. I have never had so much trouble working with a bank. I never in all my years had to call a bank so much. I feel like I work for the bank instead of them working for me. In one of my many calls with the bank I was hung up on by one of their customer service agents. Their agents are poorly trained. Several of them I spoke to were not even aware of some of the services they offer.
Response from the ownerThank you for sharing, Jason. We are sorry to hear that you aren't pleased with the service you have been receiving. If you have any other banking issues that still need to be resolved, please send an email with your contact information to [email protected] and someone will reach out shortly.
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Patrick Cooney1Good bank, nicest people, but has the worst online banking access to accounts. After you log in with your user ID and password you get a page asking you how do you want a 6 digit access code: by phone of by email. I always say by email then wait for the code to arrive. The wait is usual 5-minutes, sometimes never. Very frustrating and I will reluctantly close my BP accounts and open them in a new bank that has an easier online banking access..
Response from the ownerThank you for taking the time to write a review, Patrick. We appreciate helpful feedback. Here at BayPort, we are always here to help. Please reach out to us and let us know how we can do just that. www.bayportcu.org/contact/
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Geoff Wilson5Well, I've been with this bank since they were first the Newport News Shipbuilding bank at least now over a decade ago (unless it was Langley? To be honest I forgot which one it started from) I haven't had anything negative myself then in over 15 years so I guess there'd be no reason for a bad rating! They're fees are very low from what I've experienced, with at most a $0.25 fee for using their debit card BUT no charge if you use that debit card as credit. Any deposit you make will generally be immediately available which is a wonderful departure from others like Bank of America. Staff has always been friendly at this branch as well.
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Shaun Blazvick55 stars for this location. Great people, always very nice. Good deals on loans. I am able to get in and out with no hassle.
Response from the ownerHi Shaun, thank you for the review! We are thrilled to hear that you are receiving such great service. If you are ever in need of any assistance please do not hesitate to reach out. https://www.bayportcu.org/contact/
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Alyssa Saylor1Went in there to get a new debt card because mine was worn out, the lady failed to mention to me that I needed to get it activated for it work. Idk just seems like something you would tell someone but what do I know.
Response from the ownerThank you for sharing, Alyssa. Our apologies for the miscommunication. Yes, prior to using your new card, you must call to activate your card and set up a pin. If you need help activating your card or if there is anything else we can help you with, please do not hesitate to reach out. www.bayportcu.org/contact/
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Scott1I’ve been to this branch twice. The second time reminded me of why i go all the way to Yorktown or Newport News. There won’t be a 3rd visit....I’ll continue to use Yorktown and Newport News
Response from the ownerHi Scott, thank you for your feedback and for sharing your experience with us. If you are in need of any other assistance please do not hesitate to reach out. www.bayportcu.org/contact/
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Diane Compagnone5I have been banking with bayport since 2012, anytime I've had an issue, they were able to solve it within 24 hours.
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BT1I have never dealt with a more inept financial institution. No idea how they stay in business.
Response from the ownerHi BT, thank you for your review. We're sorry to hear that you are not pleased with your experience. Is there something specific you need assistance with. Please reach out and let us know how we can help. https://www.bayportcu.org/contact/
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Angela Steinbacher5Some of the nicest people work here.
Response from the ownerThank you for the kind review, Angela! If you need any assistance, please do not hesitate to reach out. www.bayportcu.org/contact/
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FAQs
1. How Can I Get Connection With BayPort Credit Union?
Simply dial this phone number +1 757-928-8850. You can also visit their website and submit your loan details online.3. What Are the Steps to Get a Loan at BayPort Credit Union?
To get the loan you need, you can visit their website and submit your loan details online. If you are searching for payday loans, you can visit our website for more details.5. What to Do if I Can Not Pay Back My Loan?
Kindly talk to your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Site Of BayPort Credit Union? How Can I Get There?
BayPort Credit Union is situated at 2369 George Washington Memorial Hwy, Hayes, VA 23072, United States. Please carefully check the map and figure out the best route to access it.4. Is BayPort Credit Union an Agency or a Lender?
BayPort Credit Union is a Bank. To make your lending process hassle-free, we allow you to get access with more than 100+ lenders over the internet. You can turn to our website to get a fast personal loan with no hard credit check.6. Does BayPort Credit Union Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting approved, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.