Bay Equity Home Loans Washington Ave, Houston

Bay Equity Home Loans Reviews

• B

  Ben Zotti
  5

  Chris Fountain and his team have been superb! Chris has been prompt and responsive with every phone call and text. Bay Equity did an amazing job of getting us set up with our first home loan! We wish we could have purchased our first house without y'all! My spouse and I appreciated the professionalism and some night calls Chris received on his end. We highly recommend using Bay Equity. Their online portal and setup are easy to use. Made it convenient on the user end to upload documents quickly!

• E

  Ernie Garcia
  5

  We were blown away with the service we received. We shopped around fir about a year. Hands down, Justin Corbin was the best part of financing this purchase. He was prompt, courteous, and he really knows his stuff. We are so grateful to have found Justin.

• S

  Slade Moran
  5

  Justin was incredibly knowledgeable and patient throughout the entire loan process. Always made sure I understood what he needed and what to expect from the next step on the journey. Even after I bought my home, he has still been a great help in making sure I was squared away! Definitely recommend to anyone looking to purchase a home!!!

• A

  Allan George
  5

  Worked with Justin Corbin, he was transparent and thorough right from the beginning of the mortgage process. He ensured all transactions were swift and smooth, thereby closing on time without any problems. He is always reachable and prompt replying to any clarifications. I would definitely recommend him.

  Response from the owner

  Thank you for the kind words! It was a pleasure working with you.

• L

  Lindsay Wilson
  5

  Great experience! I just bought my first home and while there were things that were nerve-wracking Justin always made sure I was completely comfortable and understood everything along the way. He was professional, friendly, and very knowledgeable.

  Response from the owner

  Congratulations on your new home, Lindsay! You've worked hard for it.

• D

  David French
  5

  Our experience with Dana and Pamela was excellent! They helped us on a schedule that was accelerated at the seller's request and they executed perfectly. Highly recommend!

• R

  Roy Anderson
  1

  We should not have went with bay eq to begin with once we started to experience all of the inconsistencies compared to our positive experience with bay eq in Washington state. We had faith but ultimately we were let down multiple times by this team. This encounter encourages my family and I to inform anyone looking to purchase to stay away from bay eq. We were fortunate to not be first time homebuyers because this experience would have gave us more anxiety and tainted the beautiful home buying experience all together. When complaints were being voiced we received negative responses back as if we were the problem. NEVER AGAIN!

  Response from the owner

  Hi Roy, I'm sorry you were unsatisfied with your experience. Unfortunately, we have little control over the appraisal process and the fact that the Appraiser never turned in his report is inexcusable. Once that issue came to light, we worked around the clock to find another Appraiser who could complete the report in 24 hours and we covered the cost of that appraisal for you. In addition to that, we renegotiated a reduced interest rate and offered a lender credit to you. Ultimately, you ended up with better terms than you had anticipated and your home appraised for $60k over the sales price so there is certainly a positive side to your experience. If you'd like to discuss this further, you're welcome to call us anytime.

• L

  Letitia Anselme
  5

  We had an excellent homebuying experience with Bay Equity! Dana Leo was wonderful to work with. We're very glad our realtor referred us to them!

• j

  joel mckay
  5

  Alan was great was always there when we had questions and made this experience easier for me and my wife. Great company would give them a 10 if I could. Strongly recommend them.

• R

  Rolanda Jackson
  5

  Justin Corbin is awesome! I highly recommend him. He made our process of purchasing our home so easy.