Banterra Bank E Main St, Golconda

Banterra Bank Reviews

• J

  Jennifer Vick
  1

  I’m going to close my account because they cared more about a $15 fee, than me personally or what the corporate representative had told me. Small local banks are supposed to be friendly and family orientated. Customer service representatives are supposed to care about the “customer”and do what they can to help them in their time of need. Monica did not and has now cost than my business. For the first time I can say I got treated better at my big corporate bank (us bank) then I have at my down home, family friendly Bank.

  Response from the owner

  We’re sorry to hear about your negative experience. We value our customer relationships and strive to provide the highest levels of service and security for your finances. Please contact us and we’d be happy to discuss the situation with you further.

• T

  Taylor Merino
  5

  Austyn is the best. Got me all set up with a savings account for my daughter. Thanks a million to my small town branch for helping a busy working momma.

  Response from the owner

  Thanks for the five star review. Austyn at Golconda is thrilled you’re happy with your recent visit! We hope to see you again soon!

• A

  Angie Pulliam
  5

  I was needing Liability Insurance for my business and Austyn and Kent met my business needs and took care of me. Wonderful experience as always. Thank you both for your promptness and professionalism

  Response from the owner

  We love to hear about your positive experience with Austyn and Kent at Golconda. We will pass along your kind words!

• R

  R Boxer
  5

  Banterra Bank is a great bank, they can help with everything you need and all the employees at All branches are very courteous, quick and easy to talk to.

  Response from the owner

  We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon!

• J

  Janice Eicholtz
  5

  Great service, excellent communication between two branches to serve my needs. I am so very happy to be banking with Banterra.

  Response from the owner

  We are jumping for joy after reading your review, Janice! Thank you for your kind words!

• l

  lostangel
  5

  Great bank. Always met with smiles and helped within a few seconds of walking in to 5 ish minutes if there is others in there. The only time ive ever sat there longer is when someone tried to cash a cashiers check in the drive through and it apparently held everyone up in the desk section. but ive been in 100 times and only had it happen once. Id give it a 5 star. :)

• T

  Tony Eckert
  5

  My kids love the free suckers. :)