Banner Bank Jadwin Ave, Richland

Banner Bank Reviews

• s

  sunny rattanpaul
  1

  Hi Banner Bank it's my humble request please check your Richland WA teller camera Date 06/15/2022 Time 9:25 am to 10 00 am. I came here for deposit they took 35 minutes for those.Do still think I have to do banking with banner bank.

  Response from the owner

  Hi Sunny, Thank you for bringing this to our attention. That is not the experience we pride ourselves on. I will pass these details along to management.

• a

  alicia zamudio
  1

  I hate the Richland branch always the people are being stuck up. I always have to wait over 10 mins while Carrying my daughter when's there's 2 people that have no customers that can help me. I went thro the drive thru and the lady gave my card to the lady at there other window and her's mine. The Attendant decided to give me lip over why I was upset. Needless to say I gave that B a piece of my mind

• P

  Paula Soria
  5

  The staff is friendly and it's nice that you are familiar to them. I get all my questions answered and rapidly. One time I was told they did not have an answer and they would call me back later in the day. I really did not expect a call back and anticipated I would need to revisit them tomorrow. BUT I did get a call back. I was pleasantly surprised.

  Response from the owner

  That's great to hear! Thanks, Paula. :)

• G

  G Elli
  3

  If I have help from a person there, it goes great. BUT their ATM machine ALWAYS seems to have issues.

  Response from the owner

  Thanks for the review, G Elli! We'll notify our ATM team about your experience with the ATM at this location so they can look into it.

• M

  Maria G
  5

  New to Banner and everything is running smoothly. The checking account is great and the savings account has good perks for those looking to save.

  Response from the owner

  Thank you for giving Banner Bank a try - we're happy to hear you are enjoying the great perks of our checking and savings accounts!

• C

  Carol Lowman
  5

  I love this branch! Lori is the best!

  Response from the owner

  Thank you for sharing, Carol! We're thrilled that you love the branch and appreciate the work of one of our employees.