Bank OZK Reviews
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Roh Thu1If I could give a negative I would totally do that. Terrible customer service, terrible. Me and my husband went in to open a checkings account as we were looking for 10 x 10 security deposit box. They said it’s available and would not given to anyone else. Once my account is approved, I will get a call Weeks pass, no answer. They had to close the bank for a few days and I called them few times in between when they were open without any response. Finally answered after a month and said I am approved but security deposit box is no longer available when the assistant manager and person incharge for my paperwork both promised The guy I spoke to said he did not promise so how is it’s his fault and what can he do. Spoke to me as I am the unresonable one to expect a company to deliver on their promise, maybe I should have gone around and ask all the employees to promise as it seems a personal employee business rather than an entity. No accountability whatsoever
Response from the ownerHi Roh. We apologize for the issues you’ve experienced. Customer satisfaction is our top priority, and we'd be happy to take a look at this for you. Please contact our Customer Care Team at 800-274-4482 (M-F 7-7 CT & Sat 7-4 CT). Thank you!
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Brandon Bird2Slowest drive through banking in DFW. Be prepared to put it in Park.
Response from the ownerThank you for reaching out to us. We are looking into this issue, but in the meantime, please reach out to our Customer Care Team at 800-274-4482 (M-F 7-7 CT & Sat 7-4 CT).
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Luz Piedra2Friendly staff but No deposit available for atm
Response from the ownerHi Luz, we appreciate you letting us know about your experience! Our goal is to eventually have deposit accepting ATMs at all of our locations. Currently, we do no have a deposit accepting ATM at the branch in The Colony. However, we do have one at our McKinney branch located at 6551 S Custer Rd. We value your input and encourage you to let us know about your future experiences with us. Thank you!
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FAQs
1. How Can I Contact Bank OZK?
You can call them at this phone number +1 972-625-2252. You can also search through their website and fill out the application form online.3. What Are the Steps to Get a Loan at Bank OZK?
To apply for the loan you want, you can search through their website and fill out the application form online. If you are searching for small payday loans, you can go to our website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please go over all details before signing any loan agreement.
2. What Is the Location Of Bank OZK? How Can I Access This Store?
Bank OZK is situated at 4701 TX-121, The Colony, TX 75056, United States. You may check out the map and find the most convenient way to access it.4. Is Bank OZK an Agency or a Lender?
Bank OZK is a Bank. To make your lending process fast and easy, we connect you wth more than 100+ lenders over the internet. You can turn to our website to get a fast personal loan with no hard credit check.6. Does Bank OZK Offer Loans for Bad Credit?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.