Bank OZK Adairsville Hwy, Adairsville

Bank OZK Reviews

• C

  Courtney Nelson
  4

  I love bank ozk BUT it hasn't felt the same in a year or 2. When I want to talk business with my bank, I like to go in and talk to someone but you never can anymore. Discussing certain things like mortgages or anything should be done in person. You are making a big decision and there are lots of things to go over before even applying. A phone call feels rushed in these situations. I want to sit down and talk to someone I trust to have my best interest in mind..give me pointers and steps to take.

  Response from the owner

  Thank you for the positive feedback, Courtney! We understand your frustration and respect the need for speaking directly to a person over financial matters. We couldn't agree more! We're actually working to remedy the staffing issues across our branches and will strive to deliver 5-star customer service in the future.

• A

  Amarissa DiCarlo
  5

  This is the best bank i have ever banked with. They are very friendly and go out of there way to truely get to know you. They always make everything very easier to understand and answer every question me and my husband i have. Absolutely love this bank.

• M

  Me You
  1

  bank of the ozarks in adairsville needs a new manager my husbands father passed away so we had to take a trip to indiana to burry him half way through our trip we go to pay for our hotel room our card was decliened we called every # we could find on the card everything was closed needless to say we slept in our car in indiana i have a heart condition my husbands father is dead thank god it was not winter so the next day i was able to talk to the manager shes rude as she explaines to me that i should of informed the bank of my travels & every were i would be useing my card & my card was shut off becouse of possible fraud so i would need to inform them in the future if i travel outside the state another awful encounter with the bank manager was in the drive thru when she demanded i come inside to speak with her about my acount putting my bussiness out infront of the whole drive thru so i went home & called we argued of course becouse shes unprofesional a few days later i get a certified letter saying my account was getting shut down so if you want a woman to play with your money leave you standed in another state pennieless treat you like your beneath her then this bank is perfect for you

• S

  Shawna Duvall
  5

  Love this bank they are always friendly

• N

  Natasha Cash
  5

  Love everyone at this location. They are all so nice and helpful.