Bank OZK Athens Hwy, Loganville

Bank OZK Reviews

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  Donna Bohn
  2

  ATM is down on Friday afternoon before 4th of July. One employee inside at teller window with a line and one teller working drive thru with a line. Very slow.

  Response from the owner

  Hi Donna, we are sorry that you had this experience at our location in Loganville, GA. We appreciate you taking the time to let us know. Feedback such as this helps us figure out where we can improve. Thank you!

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  Mike Grazick
  5

  Today I opened an account with Bank OZK. I received super customer service and care from Wes, the bank manager. The process of the account took about an hour. Upon completion, I was able to receive my VISA debit card as an in-house service! Right on the spot, ready to go! I received my paperwork for my account. I was surprised to get it then. Also, the lobby area has a fireplace that is an unusual item to have in a bank. It was a pleasure and a relief to open an account at this location. Thank Wes! You were a lifesaver today and I deeply appreciate banking with Bank OZK!!

  Response from the owner

  Hi Mike! We are so glad to have you as a new customer, and are pleased to hear you had a great experience. We appreciate you choosing Bank OZK and giving us a ⭐⭐⭐⭐⭐review!

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  Hunter Robertson
  1

  Just wow. I've been an account holder since this branch opened and up until recently it's been great. Just check it out for yourself now.

  Response from the owner

  We're sorry for your negative experience, Hunter. Please contact our Bank OZK Customer Care Team at 800-274-4482 (M-F 7-7 CT & Sat 7-4 CT) and let us know how we can improve.

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  Douglas Weber
  5

  Good bank. Helpful employees if you want to do personal banking.

  Response from the owner

  Thank you for the great review! At Bank OZK, customer satisfaction is our top priority. We appreciate the time you made to leave us a positive review. Have a wonderful day!

• m

  marty thrasher
  5

  Ann Gregory My Banker VP of Bank OZK Loganville and A Fellow Rotarian has gone beyond her call of duty. I met Ann about a year ago at a Rotary meeting in which I was introduced to her and Bank OZK. Having banked with another larger bank for nearly 30 years, I was a little slow to make the change since I am typically a creature of habit. The issue with the larger bank that I had was that I felt like I just became a number rather than a customer. The management and Employees changed Frequently and I just seemed to have gotten lost in the shuffle. After about a year of Ann’s friendship and courteousness, I Finally made the change. I started with my personal account, then eventually moved my business account With her bank. My wife and I have been treated like a king And Queen in which Ann has made Us feel so welcome. She literally hand delivered our debit cards to my wife and I At our place Of business and brought us a house warming gift to boot. ( coffee cups, a carrying bag and pens) Ann has made A lasting impression with us in which we know our money is in good hands with her impeccable Managerial skills and welcoming personality. No wonder why she has recently been Promoted to the commercial division As well. I would recommend for anyone to Bank with Bank OZK with your personal account or business account. I would strongly suggest that you meet Ann Gregory if you get the opportunity, you’ll be glad you did. She will make you feel welcome and will make you appreciate Good old fashioned hospitality. Marty & Jenifer Thrasher Dixie Exhaust Cleaning, LLC Grayson, Ga

  Response from the owner

  Hi Marty, Thank you very much for such a great review! At Bank OZK we work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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  Cameron Tobin
  1

  This situation is making me laugh. I left a review here a while back because none of the atms in my area were working. All were either shut down or just not functioning. Drove 25 mins to be able to use one. My review for some reason has been removed and it just goes to show what this bank is. Was not even 10 on a week night as I went to grayson,snellville and neither atm was working. Loganville as well was down. I'm confused on how all atms run by this bank were just not working making it impossible for me to withdraw or deposit things I needed asap.

  Response from the owner

  Hi Cameron, we are sorry that you were unable to find a ATM that was working properly. We have notified our customer care team and we appreciate you reaching out. Feedback such as this allows us to create better future experiences. Thank you.

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  Christian Hedrick
  5

  Kim is awesome. Love this Branch, Team is so Helpful. ⭐️ ⭐️⭐️⭐️⭐️

  Response from the owner

  Hello Christian! We are happy to hear you've had a great experience working with Kim and Bank OZK in Loganville, GA. We appreciate the great review!

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  vincent salmon
  5

  thank you very much for remember me on my birthday.

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  Drashti Patel
  5

  Good service and good customer services

  Response from the owner

  Thanks for the awesome review, Drashti!