Bank OZK Reviews
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BloodDragon 41233The website says the drive thru is open at 8 A.M. It is not. They don't open till 9. This is an inconvenience to some people that have to work but want to deposit or whatever in the morning BEFORE work. I had to be at the bank before work, but had to be late to work because they were not open till 9.
Response from the ownerWe are sorry that you had this experience. Feedback such as this helps us figure out where we can improve. Please reach out to our Customer Care Team at 800-274-4482 (M-F 7-7 CT & Sat 7-4 CT) if you need any additional information or assistance. Thank you!
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Michelle G1HORRIBLE CUSTOMER SERVICE. I was able to see MULTIPLE deposits made by me on the app and then the bank told my husband (joint on the acct) they saw NOTHING on their end. The app showed the funds had been received when the acct balance and the bank themselves confirms the funds hadn’t been received. The funds were still under review due to delay from the holiday yet the app showed me they should’ve been there reflected in the balance. Unacceptable considering there are so many other banks in the area and especially considering Bank OZK did absolutely nothing to help me resolve this issue. I had to do all the investigating myself and there was conflicting info from the app to the bank’s records
Response from the ownerHi Michelle, We're so sorry you experienced this issue with our mobile app. We strive to provide you with excellent service. Thank you for letting us know where we can improve.
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Dylan Fallin1I can’t believe the lobby of this bank is still closed. April 16th 2021. What a joke of a business. You can’t walk in but the bank tellers and I are touching on plastic carriers with no gloves. What is the science behind this.
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Zack Ide5The Bank OZK in Bryant, AR has been a pleasure to bank with over the last couple years. They offer great customer service, and make my life quick and easy whether I choose to walk inside or go through the drive through.
Response from the ownerHI Zack! We are happy to hear you had a positive experience! We value your input and encourage you to let us know about your future experiences with us.
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Renate Nelson1Lobby should be open. Big inconvenience.
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Allen Brown5Great place to do banking. Always very friendly and helpful.
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Brandy5Friendly people here, fast and great customer service
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Tim3Closed on Saturday. This is a problem.
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FAQs
1. How Can I Contact Bank OZK?
You can reach out to them on the phone number +1 501-653-7100. You may also check out their website and submit your personal info.3. How Can I Get A Loan at Bank OZK?
Simply submit your personal info on their website. If you feel like learning about other possible solutions, take a look at installment loans provided through a reliable online broker.5. What Should I Do if I Can't Repay My Loan?
Reach out to the lender and come to an agreement in advance. You should know, however, if it"s a title loan, your car will be kept by the lender when you default.
2. Where Is Bank OZK? How Can Find It?
The address of Bank OZK is 5910 AR-5 N, Bryant, AR 72022, United States. Get help from an online map for directions.4. Is Bank OZK an Agency or a Lender?
Bank OZK is a Bank that provides loans of all kinds. Visit our website to learn about various types of loans including online personal loans.6. Can I Obtain a Loan From Bank OZK With Bad Credit?
Yes, you can. But peruse the conditions and terms as there can be unfavorable terms when it comes to bad credit loans.