Bank of Texas W Northwest Hwy, Dallas

Bank of Texas Reviews

• L

  Larry D. Spencer
  5

  The Bank of Texas employees are knowledgeable, professional, quick-without-being-rushing, and caring in the ways they relate to customers.

• S

  Sandy Parker
  5

  Have banked with them for 20 years. Love their customer service.

• j

  joe galvan
  1

  Why have this branch? Staff very rude and incompetent. Horse playing in back office laughing giggling and when I asked what the ETA would be the teller, said if you don’t want to wait here is your stuff back go somewhere else. What type of customer service is this? Manager told the same thing to another customer that came in and rudely told her to try another branch.

  Response from the owner

  Hello joe, We appreciate the time you took to leave us feedback. We're very sorry about your negative experience at this location. Customer happiness is important to us and we hope you will give us another chance in the future. Respectfully, Trudy

• L

  Lauren
  5

  I continue to be impressed by the service I receive at Bank of Texas. Daniel C helped me today and did a wonderful job! I never felt rushed and he seemed genuinely happy to be helping me. He was very careful and accurate with everything he did and explained things along the way. I will continue to refer and recommend all of my family and friends to this bank!

  Response from the owner

  Hello Lauren! Thanks for taking the time to let us know about the wonderful service you received from Daniel. We appreciate you letting everyone know what a great job we do!

• b

  barbara brin
  5

  Teller, Steven, is as nice as he is smart & capable. I was able to accomplish all of my banking needs very quickly & easily thanks to Steven.

• M

  Mark Lancaster
  5

  I had to get a new debit card because my information had been stolen from me. It took me less than 5 minutes to get a new debit card at this location!

• M

  Mike B
  1

  Bunch of jerk offs. Never had an issue with my accounts and now they are putting random holds on mobile deposits. They says its for "my protection". When has a bank ever cared about the consumers protection? NEVER!

  Response from the owner

  Hi Micha, I'm sorry to hear that you were not satisfied with your experience in our banking center. If you would like to discuss the issue further, please send us an email at [email protected] with your name, phone number and a good time to contact you.

• W

  William Cheek
  5

  The best banking relationship I have ever enjoyed. Competent,friendly and smart. Out- of- the- way helpful.

• R

  R.W. Wittrock
  5

  Professional and courteous staff, very short wait times, always helpful.

  Response from the owner

  We appreciate you for letting us serve your banking needs.

• S

  SMTB 1963
  5

  Friendly and helpful staff. Great bank!