Bank of Hope Pacific Hwy, Federal Way

Bank of Hope Reviews

• J

  Jin Lee
  5

  Fast and courteous service. The employees do their jobs efficiently and explain all information with ease. There is an atmosphere of friendliness that is hard to see in other banks. It is always a pleasure to come here.

• Y

  Y Lee
  5

  Good bank .. I recommend there is no deception there are no hidden interests .. friendly and helpful staff. Security is excellent. Very friendly guards and you very feel safe. Security keep drug addicts away. One of reasons it is good bank.

• K

  Kevin
  1

  The worst bank I've ever dealt with. The banks are extremely rude. No help outside of their business hours (good luck getting cash out in a time of need anytime past 8PM). I will be leaving them shortly .

• A

  Amy Seo
  1

  I'm posting this because I'm not in a good mood after going to the bank. I'm not ignoring people, I'm not saying hello I don't care what the job is It's amazing that you guys know what to do and go do business. The bank isn't the only one there, it's ridiculous Is it not okay to live together in a foreign country? I think banking education is urgent. We want our customers to improve before we lose them.

• P

  Paul Kim
  1

  There are two female tellers. The US bank is too far away for both of them to be unkind. Even if they explain, they don't understand and they keep repeating what they say, but I think education is urgent at the bank level. work for bank clients

  Response from the owner

  Dear Paul, thank you for taking the time to share your recent experience with us. At Bank of Hope, we are committed to provide the best service for your banking needs and we are very sorry to hear that our service did not meet your expectations. We will certainly be sharing your feedback with the branch. Please give us an opportunity to learn more by contacting us via https://www.bankofhope.com/contact-us/customer-inquiry. We look forward to addressing your concerns.