Bank of Colorado Main St, Windsor

Bank of Colorado Reviews

• G

  Greg Perry
  1

  I wish zero star was an option. Terrible customer service, they don't respond to emails, they treat you like you should know everything when you ask them questions. Their online system is terrible! Very confusing and clunky. DO NOT get a credit card with this bank, they don't even know how they're own system works for credit cards. Every time I go its like its everyone's first day and nobody knows anything.

  Response from the owner

  Hi Greg, thank you for taking the time to write a review. We have passed your feedback along to our management team. We're very sorry to hear about your negative experience. If you would like to discuss your concerns, please call us at (970) 686-7631.

• p

  persil stover
  1

  They're liars! Trying to refinance a vehicle after a bankruptcy a few years ago, My wife and I were very candid and up front with that bankruptcy. The loan officer was very understanding of our situation as we explained it and confirmed our awareness of financial matters by proceeding with the loan application. After a just a few moments, she left the office and said we were denied because it is their policy to not approve loans with a recent bankruptcy. So if it were a policy, why did we even go forth with a hard pull on our credit report which undoubtedly lowered our credit score? If you're new to town, I'd look somewhere else before depositing my money into this bank.

• S

  S George
  5

  This is an amazing bank!!! These people care about their customers. When I have had any problems which have been not many they have always helped clear up any problems quickly and efficiently. This is a bank I love being apart of.

  Response from the owner

  Thank you for your kind words, Sandy. We appreciate you taking the time to share your experience with us!

• C

  Cheryl Price
  1

  The people at Back of Colorado do not care about helping out the community. We had a business account with them for years that we closed when we closed the business. I went in there with a bag full of change my daughter wanted turned into singles to pass out to homeless people when we see them. Bank of Colorado REFUSED to help. Because we weren't active members (never mind the money they made off of us years ago) she refused to help me. Take your money some place that cares!!

  Response from the owner

  Mrs. Price, thank you for your feedback. We serve our customers and community with unmatched customer service. When we fall short of that expectation, we appreciate feedback so we may provide coaching to our staff. Our staff was touched by your daughter’s kindness, as supporting the community is at the core of our beliefs as well. We will be making a donation to Stepping Stones of Windsor https://www.windsorsteppingstones.org/ in your family’s name. We donate often to many charities in Weld County, and we appreciate your daughter’s commitment to the same. We invite you to the Weld County Food Bank event. https://weldfoodbank.org/hops/. Please let us know if you and a guest would like to attend.

• A

  Ali Hillman
  2

  Wouldn’t recommend if your looking for a loan when you you’ve been there for over 15 years. I get attitude a lot of times. Looking for a new bank.

  Response from the owner

  Thanks for letting us know about your experience. If your interactions with our staff fall short of your expectations, we want to know. In order to address your concerns, we invite you to contact the branch President directly at (970) 686-7631.

• T

  Trevor Tobel
  1

  Barbra was rude to my girlfriend, which is already soft spoken and a bit shy. This is upsetting coming from a bank she always talked highly of. She will be switching to a more professional, caring bank with a safe feeling atmosphere.

• J

  JP Weichel
  5

  Bank of Colorado ALWAYS bends over backward for me. Their customer service is TOP notch. Don't change a thing! Bank of Colorado rocks and the Windsor Branch REALLY ROCKS.

  Response from the owner

  Thanks! We think our folks in Windsor REALLY ROCK as well! We’re lucky to have such amazing customers! We will be sure to share your kind words with our staff.

• A

  Ashley
  1

  Go elsewhere. My dad went to cash a check there and person who gave him check banks there. He went to cash it, and response was "I don't know if we can" seriously? It's from that bank! Wow. She finally did it, but not without giving him excuses first. There's a dozen other banks in this town to from!!!

  Response from the owner

  We’re so sorry to hear your experience was less than satisfactory. We strive to serve everyone with the highest level of customer service, when we don’t, we appreciate knowing so we might make improvements. If you would like to further discuss your experience please contact our Branch President at 970-686-7631.