Bank of Colorado Grand Ave, Grand Junction

Bank of Colorado Reviews

• T

  TheyMorph
  2

  Too much like the corporate slave masters such as Chase, Wells Fargo. They and their algorithm will find a way to charge overdraft fees. They also will NOT loan you money, despite being a customer and job holder for over 2 years. I still think they tossed my ID when I left it there by accident, as I overheard them on the phone when I called about it being lost. They said my name, which I hadn't given them yet.

  Response from the owner

  Thank you for letting us know about your experience. We take your concerns seriously and they have been shared with our management team. If you would like to discuss your experience, we invite you to please contact the Branch President directly at (970) 245-1600.

• B

  Brian Kennedy
  1

  Quite possibly the worst bank in the valley. If you are looking for a "local partner" bank, or a bank that cares about its community members, this is not the one. The bank abruptly closed our accounts today, with no details other than "we no longer met their risk profile" - which I learned from their customer support is simply just a sly way to say that the branch manager had asked for my account to be closed. I am certain this is due to the quite rocky and cold relationship we created during a critical business issue for us. We had several returned ACH payments from a client, and struggled to get our head above water, with no help from this bank, even after hundreds of thousands of dollars of good deposits and regular banking history. Trust me, before you had to this bank, check out Alpine Bank, they are way more involved in the community, and their bankers will make every effort to help you where they can. One small note, Sonya Rasmussen at the branch on North has been a pleasure to work with, so despite the bank being a difficult, behind the times, impersonal bank, if you have the opportunity to deal with her, I suggest you do.

  Response from the owner

  Brian – Thank you very much for your feedback. We’re sorry to hear your experience wasn’t what you were hoping for. If you would like to speak with senior management at the branch, please contact us and we’ll be happy to discuss the situation with you.

• P

  Patrick Swonger
  1

  My 10 year-old son won a $100 prize for a District 51 calendar art contest sponsored by the Bank of Colorado in Grand Junction in 2017. Then he won again last year when he was 11. Now he's 12 and they've taken ALL the money back ($200) through an inactivity fee on a savings account. Widows and children beware of a bank with policies that unfairly prey on "savings" accounts. Tough lesson for my son on the callousness of a "community" bank.

  Response from the owner

  Mr. Swonger, thank you for reaching out to us to let us know. We’re sorry to hear about the issues on this account. We’ve looked into it, and someone from the branch will be contacting you directly to help. For your security, we don’t share account related information on public channels, but we greatly appreciate your feedback.

• I

  IIoml _itzkelsey
  5

  They are the Best Bank in the valley. My Grand parents banked with them when the closet bank was in Glenwood and I just love them

  Response from the owner

  Thank you for your great review. Your loyalty and business means a lot to us at Bank of Colorado. We appreciate the opportunity to continue to serve you.

• x

  x. noybic
  1

  They don't know how to make a new debit card with the same card number, leaving me cardless for 3 weeks and with messed up vacation reservations. Everything is also a hassle, they return calls late and the lobby lady is very weird and rude.

• d

  devin reed
  1

  Their employees call and verbally attack cuss other store clerks when they don't get their way. They use their work email for personal matters and try to get other people fired.

  Response from the owner

  We appreciate you letting us know about your experience. We certainly wouldn’t condone any kind of verbal altercation, and we will look into this. Please contact our Branch President at (970) 245-1600 if you wish to discuss further.

• S

  Sarah Covell
  5

  I’ve had great experience with this bank they are friendly and helpful

  Response from the owner

  Thank you for the kind words, Sarah. We appreciate you taking the time to share your experience with us.

• r

  richard goulet
  5

  Best bank in town! Best people as well. Way better than the other mega banks.

• W

  W.F
  1

  Does your bank provide training for it's officers. They don't know how to open a new checking account. Worst bank I've visited

• D

  Dan Bayens
  1

  Bank was closed more than half an hour early on Aug 3, 2018 with no reason or explanation posted.