Bank of America (with Drive-thru services) FL, Bradenton

Bank of America (with Drive-thru services) Reviews

• B

  Beatriz Guillaumet
  5

  Ana, Felipe and Cindy are great. They are nice and really helpful, every time I came to this branch I got all the help and answers that I needed.

  Response from the owner

  Hi Beatriz. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^jazmin

• A

  Amanda Lavigne
  1

  I understand the importance of appointments but my bank was packed yesterday to where they took $300 out. Then online banking changed my debit card but they started using my new debit card number taking $200 more. When I walked into the branch the Man explain to me that without an appointment I couldn’t be seen. I understand the appointments are important but at the same time in situations where my bank account is being hacked they should allow for walkins it’s kind of ridiculous

  Response from the owner

  Hi Amanda, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

• M

  Michael Hoffman
  5

  I had an issue with my payroll check being held due to an error on the paying banks side. Cynthia was extremely helpful, and went out of her way to make sure that we did everything possible to get the funds cleared into my account. I'm in the customer service industry, and always appreciate excellent customer service. This branch has it in spades. Thank you again Cynthia for all of your help!

• B

  Bryan Grammond
  5

  This is my local BOA location, came in to open a new account as I was dissatisfied with my current bank. Everyone was super friendly, I was greeted by Cynthia as I walked in, let her kniw why I was there and Immediately sat me with Loraine to get me set up with a new account. Was the most pleasant banking experience I have ever had. Anybody in the northern manatee county area looking for a banking change go see these wonderful Ladies!!

• C

  Colin Bourgois
  5

  Very pleased with visit to this bank. My father and I made an appointment and were helped out within moments of walking in the door. Cyndi and Erica were pleasant, professional, and knowledgeable. With everything going on in the world they made this visit easy. Thank you -Colin and Michael

• M

  Michael Forr
  4

  I'm a BofA client, this is a good branch. Friendly staff, great drive up and excellent location.

• M

  Michael Saenz
  1

  Came in to get guidance on two accounts I have there’s one customer ahead of me guy from B of A Cesar says he’ll help me get with a financial advisor I tell that’s really not why I’m here can we go somewhere private to discuss some where other that the lobby he’s says if u don’t want me to put u in contact with one of our financial advisors you’ll have to wait. I have both checking savings and mortgage with B of A what premier account holder and you make assumptions and decisions with out all information. Get with Bank of America been with you for over 20 years! Not happy

• A

  Austin&Hash Vlogs
  1

  Very slow customer service any other Bank of America moves fast then this one

• K

  Karen Hernandez
  5

  Always Fast and they are so nice

• C

  Caleb Chiclana
  1

  The worst service has this specific branch, the worst employees and the hostess not to mention 🙄 days with my card blocked without being able to pay my debts and they cannot solve anything .... one makes an appointment and on the days of the appointment Employee leaves hesitant (in all her right then) but advise and make appointments but no .... come and if they can attend you well and if not also. And one then, let the one who brought it with the debts take it away.

  Response from the owner

  Hi Caleb. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. Thank you. ^susan