Regions Bank FL, Bradenton

Regions Bank Reviews

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  Linda Coleman
  1

  I needed a notary for a will. It required two signatures. The woman helping me said she couldn’t do it because of the witnesses. I’ve used Regions for years. This woman was condescending and had an attitude. She could have called over two employees as witnesses. I wish I’d gotten her name. I’m so tempted to change banks. Great customer service Regions!

  Response from the owner

  We're sorry to hear this was your customer service experience during your visit. We have forwarded your concerns to the appropriate channel. To further discuss feel free to mail us at [email protected]. -Trish

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  Matt Collins
  1

  Regions used to be a much better company. They still have some decent people but lost the majority of the great employees and were replaced with fake, "plastic" people. I've been using them for work and personal banking for YEARS and the newest manager (melissa) never remembers me and always has some cheesy upscale tactic when she's actually out of her office. Truly dislike her more than any other manager. More Importantly, not helpful at all when there are banking issues. I get it, it's not important to you melissa, but it matters to the account holder.

  Response from the owner

  We don't like hearing that you feel this way, Matt. Our team would like to further discuss this feedback. Please send over an email with your phone number to [email protected]. -Ana

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  James Flaherty
  2

  I waited for a while for the drive up to open.....nothing. I checked the website for the location....it states that the drive up is open at 9am. I called the toll free number for assistance and was told that this location will be closed for 2 weeks. This information was know internally since Friday July 10. So WHY is the website not updated (3 days later)to reflect this fact? In this electronic age, there is NO excuse for not posting an immediate update on the website, especially during the Covid situation. As a rule, this location on E64 does not have the best customer service. .

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  Tim Boyle
  1

  I've been banking with Regions or Amsouth for over 20 yrs. The one time I need to talk to someone about someone making charges to the account without authorization I can't find a local number. The auto attendant on the 800 number has no option to speak to anyone until you are several layers down in their system. It should be easier to talk to a person.

• F

  Farm Fresh Sod
  5

  Melissa is always so helpful! We have been using regions for years because of her always being prompt in our banking needs. A big thank you from Sergio & Lindsey!

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  Mary Glynn
  5

  Regions has been my bank for 10 years. The staff at my branch ( St.R.64) are wonderful. Always friendly and helpful.

  Response from the owner

  We appreciate your loyalty, Mary! We look forward to continuing to serve you in the future!

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  Thomas Griffith
  1

  DO NOT GET REGIONS BANK I HAD SO MANY FRAUD ISSUES AND MANY MANY OTHER ISSUES ERICA MILLER IS SO RUDE AND LAUGHED AT ME! PLEASE DON'T. I HAD TO GER 3 NEW CARDS THREE DAYS IN A ROW AND CLOSE A BRAND NEW ACCOUNT AND OPEN A NEW ON CHRISTMAS EVE. AND ALSO HAD ISSUES AT THE BANK ON 41 AND BEE RIDGE. AWFUL EXPERIENCE!!!!!

  Response from the owner

  We're sorry to hear about your experience. We'd be glad to learn more to document your concerns. To further discuss feel free to email us at [email protected]. -Trish

• S

  Sugar P
  1

  Is there ever more than 2 or 3 employees at this bank? 6 desks and 4 or 5 are empty every time I come in. The wait to speak to someone is ridiculously long. 40 minutes so far and I was 2nd in line.

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  Jeff Zucker
  5

  Regions bank does everything to give the best costumer service... I like the fact that they call me by name and .,always recommend the very best way to handle my financial needs.

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  Mandy Houston
  1

  Would have 0 if it were up to me. They steal your money and don’t ever help. Nothing but issues with these idiots since I opened this account.