Bank of America (with Drive-thru services) Faunce Corner Rd, North Dartmouth

Bank of America (with Drive-thru services) Reviews

• j

  joseph Rapoza
  1

  Bank of America has to be the worst bank I have entered. They wanted to CHARGE ME $8.00 to cash a check issued from their bank. I went to this bank to be sure the check the person gave me didn't bounce. I WOULD NEVER GO TO THIS BANK FOR ANY REASON... 1 STAR TO MANY. Whoever posted 5 stars must work there.. 2.7 tells the whole story..

  Response from the owner

  Good morning Joseph. I'm sorry your experience with our financial center wasn't what you expected. Your feedback is important to us, if you need additional assistance please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• G

  GildoeLikeWhoa
  1

  Location manager is incompetent, declined to cash a check written to me from Bank of America after providing a valid ID and my social security card. Makes me curious why a company would require a social security card if they don't actually do anything with it.

  Response from the owner

  Hi, it's disappointing to hear that your experience wasn't at the level you expected and we apologize. We’ll certainly be sharing your feedback with our leadership team. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• A

  Adsan Bergeron
  1

  The customer service is terrible , sometimes they rudely hang up the phone on you while you had waited 30 minutes for them to answer ….

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• E

  Em22
  2

  Forget calling... Called 3:50...No one answered even though I tried multiple times. It hits 4pm exactly and now automated service says they are CLOSED... YAAAA... NO KIDDING... that's why I CALLED AT 3:50...You WEREN'T closed ten minutes ago, employees just didn't want to answer the phone even though I called 4 times. I had a pretty simple question. Apparently 4pm closing really means any time BEFORE 4pm, But DEFINITELY not a minute after 4pm. So, 3:45.3:50, 3:52, 3:55, 3:57, 3:58 can POSSIBLY be closing time. But Absolutely 4pm. Got it. Thanks. Why put ANY closing time at all? What if I walked or drove up TEN minutes prior to closing... Does it depend on the day? The weather? The manager on duty? Do I just guess? Or should I absolutely call or show up right when it opens? Bc someone answering the phone for a very simple question is a guess for customers closer to closing time, why not walk ins and drive ups too?! Just glad I didn't drive there and make it ten minutes prior to closing.

• T

  Tom smith
  1

  hate to do it. super inefficient. one of biggest issues is the drive thru teller machine breaks or someone breaks it - fair enough- but they should have a contractor in to fix it within a week. often times you cant use the drive thru for 3 weeks or a month before its fixed. brutal.

• A

  Allyson Nunes
  1

  I've been cashing my check every Thursday for months. Last week a woman here tried to say it was a 10 dollar charge to cash my check in which I corrected her and told her no I do not get charged. This week I went to cash my check today Thursday February 20th and she refused to cash my check and told me to come back tomorrow. So not only did I spend 10 dollars on a lyft to get to the bank but she would not cash my check. The same woman that tried to play me out of 10 dollars from my hard earned money last week played me out of 10 dollars for a lyft. I will never return here again.

• C

  Catherine Palmer
  5

  Have banked here for 20 years. Always friendly and professional. Feels like a home town bank. Lisa the Manager is always helpful. Just set up more accounts with Jarid Encarnacao. Great experience.

• F

  Fahad Munir
  5

  I've been coming to this bank for a few months now. I have to say the people who work here are delightful and they help me with any situation. They get things done promptly! Thank you to Lisa, Tiffany, and Inez!

• J

  Judith Cruz
  1

  Wait time is crazy… only one teller working

  Response from the owner

  Hi, Judith. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• D

  Dorje Lama
  5

  Customer service at this branch amazing, they are very kind and helpful. Every employee is respectful and they give each customers 100% of their attention.