Bank of America (with Drive-thru services) S State Rd, Lake Worth

Bank of America (with Drive-thru services) Reviews

• r

  rice3152
  1

  I actually like the tellers at this branch, and they are the reason I keep coming back. Always very friendly and nice. It is the branch manager that I have a problem with. Not friendly at all (unless you speak Spanish!), never helps out any of the girls at the teller windows, no matter how long the line is. She doesn't seem to have any concern for customer service.

• J

  John Longobardi
  1

  If i could do Zero stars i would have they are closed more then open the website states they open but they are not open call the branch they say they are open they are not every branch with 5 miles which are alot are closed no wonder they have class action lawsuits against them not a customer driven bank, use Varo or oxygen its free and better more reliable service

  Response from the owner

  Hello John. Here is a link that can help you quickly find our locations and hours: https://locators.bankofamerica.com/ . We apologize for any inconvenience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• R

  Rosie
  1

  Not really happy with this bank. The customer service is terrible. There’s always this lady with glasses that’s a teller, and she doesn’t smile. She always have a straight face and just doesn’t have customer service at all. I don’t think she’s happy with her job and I don’t think she should be working at a customer service oriented place. I think management should re evaluate their people working there.

• K

  Kyle Eronimous
  1

  On-line says its open and you go there on Monday April 5, and it's not. People inside at 10 a.m. and nothing open. Drive thru all lights out. It's like a delayed April fool joke!

  Response from the owner

  Hi Kyle. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. Thank you. ^susan

• g

  gabriel moncada
  1

  A worker name dawn has to be the slowest worker in this world. Had no sense of other people's time. Instead of counting my money in the money counting machine she decided to do it manually AND THEN use the money counter machine. Last time I ever go to this Bank of America.

• R

  Reynold Thomas
  2

  I must agree with the first reviewer, the teller I delt with today was as unpleasant as she could be. If you don't like your job, go flip burgers somewhere.

• T

  Terri Betancourt
  1

  Everytime you come there's only 2 people working and you have to wait 25 mins. If you go through the drive thru forget it.

• M

  Mario Lopez
  1

  This bank always has an issue. If the atm isn't broken than the drive thru one is.

• W

  William Garrison
  5

  My wife loves this branch they are friendly and helpful. They welcome you with hello and your name.

• M

  Matthew Miles
  1

  This bank has the worst customer service around.