Bank of America (with Drive-thru services) US, Willingboro

Bank of America (with Drive-thru services) Reviews

• B

  Budo Bunul
  1

  Worst customer service. Waited 45 minutes yo make deposit in the line. Manage was absolutely careless that customers were waiting and also leaving without completing their transactions.

  Response from the owner

  Hi Budo, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. Also, you may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• D

  Denise Garcia
  1

  Horrible, waited for now than 15 minutes only for a gentlemen to come over with an attitude saying we need an appropriate to have something notarized, yet it doesn't say that on the door or the website like wells Fargo does Total BS that no one acknowledged us or anyone else that walked in after us. Something like notarizing takes 5 minutes maybe 10 the max and he wouldn't do it. Kept saying with an attitude you need an appointment. Just rude they were all rude and really is making me second guess on where my money is kept. Might be pulling my accounts soon.

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, Denise. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• J

  Jenny Rae
  5

  The people that work here are very friendly, address people by first name basis. I just opened an account with savings for my children and checking for myself. I didn't have any issues and was approached as soon as I sat down. Ashley the bank manager came to say hello and Eric was very helpful and friendly.

• R

  Raymond Brinson
  1

  Too bad I can't give them a 0. They're terrible. The machine ate my card and I could not get help for over 30 minutes The lady at the front told me just order a new one. My dad started me banking in California at bofa 40+years ago. This branch is the worst!

  Response from the owner

  Hi, Raymond. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jahel

• C

  Charles Howard
  1

  how is it that you got a number but you don't have a person answer the phone if you don't have an account you're trying to get an account you cannot talk to anybody what recourse do you have when you cannot talk to somebody on the phone this is a crazy crazy and now I have to give you a star so that I can post this complaint what an interesting process

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, Charles. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• g

  gagandeep singh
  1

  This bank is to much drama. Either deposit check or get cashier check Go to the different bank. If you wanna save time

  Response from the owner

  Hi. We are disappointed to hear this and we'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

• T

  Tamara Johnson
  1

  I went to the bank today and I was absolutely disgusted by the teller's interaction with customers. I remember his name was John. I don't know 🤔maybe he was having a bad day😕 but I was told he is always having a bad day😬 I will not be going back to this bank again.

• A

  A W
  4

  Has improved with the speed of service in drive thru lanes

  Response from the owner

  Hello. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^rosie

• O

  Olde Rob
  1

  Seriously? Closed today? For this snow?