Bank of America (with Drive-thru ATM) Reisterstown Rd, Owings Mills

Bank of America (with Drive-thru ATM) Reviews

• H

  Hal Perez
  5

  Truly Great Service! I went in to do banking after opening an account online. I was greeted as soon as I walked in. I met with 3 different associates and was helped quickly and courteously by each. I was not expecting this level of personal service.

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client.^alex

• W

  Wnd Miguel
  5

  The associates are very accomodating, respectful, thorough. I love their offices. It made me feel safe especially with the ongoimg pandemic. Thank you Ms. Sierra O. and Oscar for the best costumer service experience.

  Response from the owner

  Hi. Thanks for letting us know how helpful Sierra and Oscar was during your financial center visit. We appreciate you taking the time to let us know and value having you as a client. ^Joseph

• B

  Bukola Aribisala
  1

  This bank and this branch is a joke.i submitted a document for close to two month and I have been calling back and forth and nothing was .

  Response from the owner

  Hello Bukola. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• A

  Alina
  1

  Absolutely terrible customer service from the manager of this branch, Mrs. Meena Parigi. Completely unprofessional and incompetent to perform her duties. After requesting my bank statement to be stamped by the bank, she informed I have to pay a fee of $5.00, later told me to wait in line (which took an entire hour) and in the end refused to stamp the statement explaining that the bank does not perform such actions. I had to go to another branch in order for my request to be accomplished. I was very dissatisfied and frustrated wasting my time at this location.

• J

  Jaslo 19
  1

  Honestly, you should trust everyone’s review because this bank is terrible. The associates doesn’t care about people especially providing false information. Everyone that works there needs the appropriate training to provide great customer service

• G

  Greg Chaprnka
  1

  The worst. I've used this branch as my primary for about a decade. I've been lied to by tellers about fees, and by the branch manager about a check that they claimed didn't deposit yet bounced at my other bank. Now, they can't even close my accounts without an hour of sitting here, on the phone with another boa department, being told it'll be 2-5 more days despite boa screwing up automated payments. Try another bank. Hell, money under the mattress is a better option.

• L

  Lana Cristofaro
  1

  Went into the owings mills branch received great service from the bank tell Kiara,Terrilbe service from Bank associate Inesa ,,Not my regular bank so i was looking for a little more assistant with my transaction,,she didnt want to be bothered sent me to the teller ..location 21136.owings mills maryland

• V

  Vivian Thorpe
  5

  Great place to bank. I love the personal care I get

• S

  Styves Exantus
  5

  Really like the new teller ATMs ... Saves tons of time

• J

  Janelle King
  1

  Jessica is lazy and always passes her work off to Joshua.