Bank of America (with Drive-thru ATM) Beechmont Ave, Cincinnati

Bank of America (with Drive-thru ATM) Reviews

• S

  Sherrie Lopez
  1

  Had an appointment for 9am Monday December 13, 2021 arrived at 8:57 at 9am no one was there. Hours on door are 9am to 5:00 on Monday. No call from BOA about appointment being changed or cancelled. 9:30 still waiting for someone to come to work. The 9:30 appointment has arrived. 9:36 the 10 am appointment is now here. Someone just saw the website says this location is closed!! If this is true and very possible seeing as no one is here, Why in the hell are you making appointments for this location????? There NO signs up stating the office is closed!

  Response from the owner

  Hello Sherrie. I'm sorry your experience with our financial center team wasn't what you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^mark

• R

  RS OroCU
  5

  Went there to close our Savings and Checking accounts due to the distance from our current residence. We arrived 20 minutes early but the Banker named Zo, initiated the process right away. When the documentation was completed, he referred us to Tommy at the tellers desk to complete the issuance of cashier’s check. Totally impressed with the entire process…very professional and accommodating. Excellent customer service.

  Response from the owner

  Hello. Thanks for letting us know how helpful our team was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• J

  Jack (JackOhio513)
  1

  I don't get this place. Went in to cash a paycheck drawn on a Bank of America account. Two men in suits inform me there will an 8 dollar charge. They tell me to go through doors in back, then one of the suits follows me, opens some cabinet doors revealing a teller station, and informs me he'll go around and cash my check. Too creepy and weird by a factor of 10. This ain't Beverly Hills, it's East Cincinnati. I jetted out of there. Went to 5/3 instead.

  Response from the owner

  Hi Jack. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^emely

• S

  Shaun McClardy
  5

  I simply love coming into this branch! Not only is the staff consistently professional, they are always friendly and willing to help. I received the best service from the branch manager the other day who was all but willing to help! If you’re in the area please stop in this branch!

  Response from the owner

  Hi Shaun. Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^ines

• s

  saeeda shams
  5

  Love the setup of the bank! The staff is so nice and courteous.

  Response from the owner

  Hi Saeeda. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^ines

• R

  Ray Brown
  5

  Nice new location, personal banker offices inside with atms