Bank of America (with Drive-thru ATM) Main St, Duvall

Bank of America (with Drive-thru ATM) Reviews

• G

  Greg Giuliani
  1

  B of America's posted business hours online for the Duvall, WA branch are deceitful, keep rolling "open" days forward but really, never open. Who is B of A kidding with their thoughtful response comments, they are evolving into an online service at the expense their pedestrian customers. I live near Duvall and have to travel to Monroe or Woodinville to bank, then wait in long lines at under staffed counters. Yes, time to move business to another bank.

  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• S

  S O
  1

  Unbelievable how a bank can get away with this, closing during business hours!!! They don't even provide an explanation! I go to make a deposit 2 times in one week and they are closed -both times during the middle of the day! Do yourself a favor and get your money out of this bank. I keep only the bare minimum in there to pay bills. I would not bank there at all if they hadn't bought my mortgage from someone else. Gotta love the banking cartel. If this had happened during the depression there would be a bank run. These guys are on their way out.

  Response from the owner

  Hi Stephanie. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^ines

• L

  Les Humphrey
  1

  I made a deposit with multiple checks involved. The teller counted the number of checks in front of me according to normal procedure to confirm the right number of checks were in the deposit, 13. A week later I received a notice stating Bank of America had corrected my deposit by $238.00. They had lost one of the checks. I called my client to request he check to see if the check had been processed. It had been on the day of my deposit. I called the customer service phone number, wait time 3 hours. Great Service? I tried the local branch number, they don't even answer. When I finally, after 3 hours of waiting got a hold of a real person they said they would resolve the issue in 48 hours. I had the check number, amount, date, and issuing bank. I was told this would make it very easy to fix. It now has been 4 days and still has not been resolved. Customer Service is not something they take as important in this company

• J

  Juli Howarth
  1

  Not happy about business hours. No way to run a bank...3 days a week?! BofA - what is happening with this branch?

  Response from the owner

  Good morning Juli, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more of your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• j

  jamin mic
  1

  If you enjoy a terribly managed bank with 30 min wait times to deposit a check.. This is your bank. Been here 20 times and it's never better.

• S

  Samsquatch
  5

  Super friendly staff. Never long wait times, at least when I go.

• Y

  Yuri Samarkin
  1

  Very slow staff. Check deposit of 20 minutes or more.

• S

  Superwomen_
  5

  This place is amazing! super friendly staff, short wait time.