Bank of America (with Drive-thru ATM) Taylor Rd, Port Orange

Bank of America (with Drive-thru ATM) Reviews

• D

  Dianne Sawyer
  1

  It seems EVERY time I go into this branch of Bank of America there’s a wait. Have been to the other local branches in Port Orange & it’s pretty much the same. My mortgage bill comes too late to be mailed in & paid by due date so I pretty much am locked into going into the lobby. There usually is One teller and, if you’re lucky, two. I see fellow employees sitting at their desks without customers & wonder why no one ever steps in to help. Now, maybe they’re not ‘qualified’ to do so, Really thinking of looking into other banks. Terrible Customer Service!!

  Response from the owner

  Hello Dianne. We value your business and are sorry that you were disappointed. We do sincerely appreciate your feedback. You may be able to save some time by making your mortgage payment online. Please visit https://www.bankofamerica.com/mortgage/servicing/ for more information. ^viviana

• A

  Alexis Armand
  1

  Loyalty means nothing to this bank. Not only charging a hidden fee here and there. I see you. I went to cash a check and because my account didn’t reflect the balance of the check they they are not at liberty to cash only deposit in my account. Well I want this money now “Karen”.No that really was her name lol. WHAT! I’m in the Twlight Zone. She tried to kill me with kindness by passing me off to her manager. By yelling my reason in which I was here, for the whole bank to hear. I thought banks were all about discretion. So on that note. Here I am dealing with a different personality coming from a “Manager”. In my opinion. On we go to get this done as fast as possible. Neglected to give me my card back after the account was closed. She just kept repeating,”it doesn’t work, it doesn’t work!” Ok I heard you thank you 🙏🏼 Have a great day. R.I.P. 2006-2021. Holy moly. Wow.

  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• K

  Kenneth Long
  1

  This is the worst bank of all time. They can't even notorize your signature without you having to make an appointment on their schedule. Their customer service stinks and they could care less. Always a line to cash a check because they only usually have one teller. Got several investment guys standing Round doing nothing. I would suggest you open your bank account at anywhere else but Bank of America.

  Response from the owner

  We're sorry to hear that your experience didn't meet your expectations. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

• r

  riley carlson
  1

  I hate going into BOA in this area because I have always received terrible & especially slow service. I now use the app for everything including deposits, bills, transfers, etc. It's great! Today I had an issue getting a cashier's check to deposit through the app. I even tried calling but the automated system wasn't even trying today. It just said " Sorry we cant help. Call another time." So of course I had to go in. As usual, I waited forever! Also they refuse to work after 4pm so you'd think they'd be happier/friendlier.

• P

  Prototype Underground
  1

  Randomly closes due to "unforseen" circumstances. Holds your money hostage in their convenience when you have bills to pay. Unreliable location. To be expected of BoA

  Response from the owner

  Good morning. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

• L

  L.A Diekmann
  1

  Very disappointed, I walked in and spent 15 minutes in line. There were two tellers, two people in front of me, one woman was doing a big deposit. a Man left. Another woman went up and asked for about $300 and change. When I walked out there was three people behind me. No other Tellers came up to help

  Response from the owner

  Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^alma

• m

  mads p
  5

  Unfortunately I didn’t catch her name, but the receptionist that helped me was extremely thorough and professional! Of course during popular hours it can get pretty jammed up, however, I have always had a good experience at this branch

• B

  Ben Galloway
  1

  I manage a small business and get dirty looks when I bring in my deposits. They always take them then complain about the amount, never ever have I had a BOA complain about taking money.

• T

  Turfsurfer91
  5

  Really nice people in there Nikki mike and Lisa are great always great me when I come in by name. Small business owner they treat me like I’m the president! Love BOA helped me get started

• J

  Jennifer Nelan
  5

  Immediately received a warm greeting and both services received were prompt and efficient.