Bank of America (with Drive-thru ATM) Belmont St, Brockton

Bank of America (with Drive-thru ATM) Reviews

• j

  jason gomes
  1

  Prepare yourself to stand in like for 5 hours. They always have only 1 person at this location and the line is usually out the door. Place is a joke. Unprofessional. Can't blame anything on covid this place has always been this way

  Response from the owner

  Hi, Jason. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• C

  Cecille Joan
  1

  With the traumatic waiting experience, it is just the slowest transacting Bank of America ever in the area. I can just let it pass the first time but a third is enough.

  Response from the owner

  Hello Cecille. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^christian

• M

  Mr. A6
  1

  If you have 5 hours to spare in line. This bank is perfect for you. The SLOWEST bank in America. Usually have 1 and a half tellers working. The line is always insane. The tellers and managers seem as if it doesn't matter to them. I would recommend this bank to people who are retired, or who have plenty of time to kill. Bring a book

• w

  will gore
  1

  Update: 2-2-21 Store hours listed for 9am. People waiting an hour because they can’t seem to update their hours like every other BoA. This place needs a lot of help. Original - Employees working here don’t wear masks properly nor does the security guard enforce mask wearing while waiting to enter the bank.

  Response from the owner

  We appreciate your feedback. This will help us continue to improve our processes.

• P

  Pat Swift Fulton
  1

  The online system states the branch is "a little busy" ... Wait time was estimated at 15 minutes. I waited almost an hour to obtain an interim statement...stamped and signed. The staff and relationship manager state, " we are short-staffed". Personally, I watched. Staff is slow and office is poorly organized. If I could rate them a zero, I would.

• S

  Sean Williams
  5

  I frequently go here seeing as though I’m an entrepreneur. And the staff is AWESOME!!! Very professional, enthusiastic, upbeat, energetic, knowledgeable, and very kind. Their extremely attentive and willing to assist you in whatever situation you’re visiting for. Their an A class bunch if you ask me!!!!

• V

  Vanessa Fossouo
  1

  This branch used to be good. Now they make you wait 30 minutes for service. Seems like they cut down the staff significantly on the staff and banking hours too. I had to leave because I couldn't wait anymore.

• M

  Michael Valenzano
  1

  I went in to deposit money into my brothers bank account and the teller told me they don’t accept cash deposits. The manager then suggested I use venmo. Why have a bank acct then? These people are useless.

• R

  Ruben Flores
  5

  Excellent customer service everyone help me out I got my bank card . They always go the extra mile to help people.. best bank

• R

  Robert Teixeira
  1

  Worst bank ever , 1 person to help customers lines out the door and manager is a joke

  Response from the owner

  Hi Robert. We appreciate you coming in. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ ^ines