Bank of America (with Drive-thru ATM) Division St, Saratoga Springs

Bank of America (with Drive-thru ATM) Reviews

• G

  G U
  5

  This bank is convenient for me. The staff is overall friendly but Cassandra B is just the nicest young lady! She helped me and made me feel welcome. Polite and informative Thank you!

  Response from the owner

  Hi Michael. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. Thanks also for letting us know how helpful Cassandra was during your financial center visit. ^nicole

• P

  Paulette Az
  5

  Very pleasant experience dealing with Christopher Batkay! My daughter and I had many questions about setting up a credit card and Chris was very helpful in explaining our options to suit our needs.

  Response from the owner

  Hello Paulette. Thanks for letting us know how helpful Christopher was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^michael

• C

  Carlton Gamble
  2

  I strongly dislike this ATM. First off too many people walk up to in the middle of the night. Second I’m not doing business banking just give me 20’s and stop asking about details after 10pm I want to get in and out ASAP, because Zombies be walking around at night up here. Lastly the brand new ATM you guys and gals just installed would be amazing if I own a jacked up SUV or a tank. Instead I own a modest grandpa looking sedan which is normal car height. I have reach to tap the numbers and all the Zombies can see me press numbers NOT COOL. Why is the machine raised up so high? It makes no sense and it’s a ver poor design that’s simply “AWKWARD” to use. I have to open my door almost every time I use this red, gray and blue box.

  Response from the owner

  Hi Carlton. We appreciate that you took the time to tell us this, even though you were disappointed with our ATM. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• F

  Fred Manning
  1

  Can never find out if the holiday hours change, one app says it's open other says it's not. Bank don't care if you drive, waste gas to get there. Considering taking all my large savings account out of this bank.

• D

  Dan L
  1

  Called to try to find out if there was a notary on staff. After dealing with the obnoxious auto system that finally let me get through to staff, they hung up on me without answering. Repeat x10. It was a yes or no question that would've taken 10 seconds to answer. Maybe 15 seconds if I asked the yes or no followup, 'are they there today?' Answer the phone you lazy asshats.

• M

  Mikhail Sokoliuk Jr
  1

  Kill you with fees. This bank will post all your transactions at the end of the business day just to stack fees against your account. Charges you when you withdraw your own money. Location is nice though, one star for that.

• T

  Tiana Nelson
  1

  I had to stand in the freezing cold to draw my money because this bank did not have an atm inside for after hour use. There is no privacy, and some one could have literally mugged me.

• M

  Melanie Amirault
  1

  Horrible bank....slow , always a long wait

  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• S

  Scott Groff
  1

  The worst bank, hrs suck. Thought about opening an account. Not today

• M

  Mike B
  5

  The service is incredibly good, people working there are very friendly, helpful and open-minded