Bank of America (with Drive-thru ATM) N Swan Rd, Tucson

Bank of America (with Drive-thru ATM) Reviews

• R

  Roger Cohn
  3

  Generally a good Bank worldwide. I've had accounts since the 60's. But this branch sucks. They keep the doors locked so only one entrance or exit. They ignore customers when they come in. And when I had a request to transfer a large sum of money to this branch they gave me a hard time. I ended up going next door to Wells Fargo where they were very accommodating. But this branch?? UGH

  Response from the owner

  Hi Rodger. We apologize for your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• B

  Ben M
  1

  I needed to close a business account which I wasn't allowed to do online. Made an appointment for 2:00. Came at 1:55 had to wait in the general line till 2:15. Get to the front and they "check me in" and was told to wait. So definitely no point in the "appointment." Have to wait for the appointment guy who is taking people in the general line. Then can't find our account. Eventually I closed my account. It really felt like boa made me jump through a bunch of hoops to see if I would give up and not close the account.

  Response from the owner

  Hi Ben. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^teresa

• B

  BryanwithaY
  1

  Seriously ! With over 1000s of locations world wide there isn’t another bank I would trust with my money. Thank you Bank Of America for your amazing service!

• H

  Happy Tails Travel
  1

  Having a business banking is important! Bank of America is not a good partner. Calling their 800 is VM chaos with multiple transfers, each time not fixing issue, and not accepting security info to a dozen questions each time. Calling local branch to see if they can help; no answer each time I call, instead directing caller to website. My time is money. Issue is affecting our business.

• M

  Mark Blessington
  5

  We transferred our checking account into our new trust. Mindy made it easy, and she notarized some other documents for us at the same time. A++!

• S

  SPARTAN
  5

  Met with David S. McGee super knowledgeable person. Very enthusiastic and made my day better with his customer service. Go and open your account with him today!! At Swan and sunrise!!!

• M

  Mark
  1

  Using the phone number to call any branch or even the toll free number is pretty much worthless... don't waste your time... very disappointing.

• B

  Brian Lavallee
  5

  Not to busy. Very nice place

  Response from the owner

  Hello Brian. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^jesse