Bank of America (with Drive-thru ATM) W Joppa Rd, Timonium

Bank of America (with Drive-thru ATM) Reviews

• M

  Michael Fish
  4

  I have dealt with the branch for many years. They have always been courteous and helpful. The problems I have with Bank of America are on the corporate level. They are just too dam big. They should be broken up. If you call the 800 number as I did yesterday unless you are lucky you will be transferred 7 times and still not find the right department

  Response from the owner

  Hi, Michael. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• E

  Erin Carper
  1

  Don’t have an account, I wanted to cash a check. Not many locations are open so I went to this branch. Looked at check and said the twenty didn’t look like the y was on the end. Said they could cash full amount. I said no I’ve cashed before same amount. Call the customer who wrote check. Nope then shows to another lady. Can’t help you , why because I’m white. Is this a racial thing?????? Never have a had more rude , not helpful tellers. Then oh we also don’t see the year right and says can’t cash. Bank of America that’s why I don’t bank with you!!! If I could give No stars I would.

• S

  S Zhang
  1

  The ATM by the door is VERY open with NO privacy at all. Everyone from the parking lot can totally see what you are trying to do.

  Response from the owner

  Thanks for reaching out. We appreciate your feedback as we're always working on ways to improve. Security for our customers is a top priority, and our objective is to protect our customers and the bank. We'll look into this further. ^Matthew

• n

  nathan williams
  1

  I work right down the street the manager there has refused every single check for my company because of a signature knowing that a multitude of other checks have been cashed same company same checked totally ridiculous

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, Nathan. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• M

  Michael Veno
  1

  Went during lunch and I was the only person there, staff didn’t want to help close my account and told me to go do it online. What a joke.

  Response from the owner

  Hi, Michael. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• R

  Ryan Humphrey
  3

  Convenient but both drive thru and walk up atm are always out of cash