Bank of America (with Drive-thru ATM) Broad St, Central Falls

Bank of America (with Drive-thru ATM) Reviews

• R

  Rich The Genius
  1

  They seemingly ALWAYS have only one person working and there is always a long line at least when I come in. Not efficient at all. I don't know the situation but they certainly need more then one teller to operate more smoothly

  Response from the owner

  Hi Rich. We know your time is valuable and apologize for the extended wait time. We appreciate your feedback, as we’re always looking for ways to improve our clients’ experience. Please visit https://t.co/41WYUmHvxx to locate an alternate financial center near you. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• t

  thatiiss Lopezz
  1

  I hate to come to this bank of america they always take mad long to assist you with alot people on the line and only one teller to assist you after all they have a lot of bureaucracy in this place

  Response from the owner

  Hello. We are sorry that we did not meet your expectations and know that your time is valuable. If you need further assistance please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

• A

  Andrew Brown
  1

  The fact that Bank of America has made the decision to build and invest in Social Media Client Care Teams instead of tellers and branches tells you much about this bank.

  Response from the owner

  Hi, Andrew. We value our customers' opinions and appreciate that you took the time to share your feedback with us. If we can be of any help with your account or you have any questions, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• I

  Isiah Moore
  1

  By far the worst bank I've ever been too ,long waits lines of up to twenty people and there is 4 managers walking around as the one cashier is slammed ,never again

  Response from the owner

  Hello Isiah. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• D

  Desiree ORourke
  1

  How can u have 10 people in line with one teller. Covid is no excuse if dont have enough employees dont be open like the other branches. I cant go in drive tru cause there businesses drops..... stop responding to use the drive tru or app there business deposit they have to go inside ....

  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• L

  Lin Chen
  1

  The worst branch I ever visited. Every time I go there the line is average 15 minutes wait. 30 minutes to get things down. They have etellers that people barely use and only ONE teller to served customers waiting in line. I felt sorry for only teller under the pressure serving all that customers. Either the management is doing a poor job or they don’t care for people in this town. I mean this is BOA, so disappointed.

• J

  John Smith
  1

  Big lines, slow service. Go to other branch not this one.

  Response from the owner

  We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

• R

  Roxana
  1

  Went to get a paper notarized and the lady pretty much refused to do it. Because she was "busy" she was just standing there gossiping with her co workers, and that I had to make an appointment. I said no thanks and went to city hall and the nice lady over there notarized my paper with no complaints and it took a whole 5 minutes.

• L

  Laurel M
  1

  HORRIBLE customer service! I made an appointment to see a notary on my lunch break. I got there and was told that I would have to wait 25 minutes for her to get off of her lunch break! What is the point of making an appointment?! Don't waste your time trying to do anything here, you won't be a priority.

• P

  P Mas
  1

  This one is absolutely the slowest. They have NO concept of how to be efficient aka fast at the same time Its literally so disgusting. Especially on Saturdays. And they look at us like why are we the way we are. They should call em turtles of America.AND THE LAST TIME I WAS THERE THE MANAGER LOCKED THE DOORS AT 12:52 SMH WHEN THEY CLOSE AT 1!