Bank of America (with Drive-thru ATM) S Parker Rd, Aurora

Bank of America (with Drive-thru ATM) Reviews

• S

  Svitlana
  5

  Very helping stuff , especially Jacob and lady at the reception (sorry, don’t know her name). They both were very nice and helpful. Thanks to them I got my first card in USA. At the same time I want to mention that I was trying to call another department on Hampden , which was closer to my home, but they did not respond for several times. Every time I call this department it’s very easy to connect with somebody. They always pick up from the first call. Now my sister also coming there to get her card. It’s all because I received best client’s experience and professional treatment. Also will recommend to my friends and will post video on YouTube. Thank you 🙏

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^chris

• r

  rherhe roby
  1

  I was cashing a check at the branch that was issued by the branch to which they charged a $8 fee! Slow service, and they even lost the key! They were all looking for it, and when she finally found it she kept putting random amounts into the cash reader until she finally got it right! I spent a total of 24 mins cashing a check. Not pleased.

  Response from the owner

  We can understand your frustration at being charged fees. You can avoid these fees by opening an account with us. If you are interested, I would be happy to have someone speak with you about becoming a client, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.https://www.facebook.com/BankofAmerica

• N

  Nazmul Huda
  5

  Great service, greetings and very very helpful staffs. It was a great experience to visit the branch and got my 3 things in such short time and seamlessly... thank you team...

  Response from the owner

  Hello Nazmul. We're happy to hear that your recent financial center experience was seamless. Thank you for the review and choosing Bank of America. ^tasha

• S

  S. Arbabha
  1

  Came here two days in a row at different times and they told me both days that their teller was “unavailable” to complete cash deposits. Waste of time and gas. Go somewhere else.

  Response from the owner

  Hi. We apologize for any inconvenience during this difficult time. We remain open to serve our clients while implementing changes such as limited hours and staff. Please visit https://t.co/41WYUmHvxx for updated information regarding your local financial center. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• H

  Hugo Hugo1
  5

  I’m Feruzbek! I got served by professional, honest and positive employee . His name is Abdul Jaber! Thank for the GREAT WORK.

  Response from the owner

  Hi Hugo. Thanks for letting us know how helpful Abdul was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• R

  Ryan Westmoreland
  5

  I can’t say enough great things about this bank and their team- they truly value customer service. The Manager, Latrica Oaks, has gone above and beyond to help me and my business with any issues we may have- highly recommend!

  Response from the owner

  Hi Ryan, thanks for letting us know how helpful Latrica was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^chris

• S

  Srikanth P
  1

  They can’t even provide Notary service wow.

  Response from the owner

  We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

• M

  Marie G.G.
  1

  Two times came there, both times wasn't able the get help because of their tech issues

  Response from the owner

  Hi Marie. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^emely

• I

  Inna S
  1

  Hope the service will be better and faster

  Response from the owner

  Hi Inna. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark