Bank of America (with Drive-thru ATM) Coral Ridge Dr, Coral Springs

Bank of America (with Drive-thru ATM) Reviews

• N

  N M
  5

  Love this location, I was in and out within a few minutes. Staff and branch manager were friendly and professional. Other branches have longer wait time. This has become my new branch location!

  Response from the owner

  Hello. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^jazmin

• R

  Russell Brahms
  1

  I went into the bank at 10 AM in the morning on a weekday. I waited 40 minutes to pull out some cash. No one in front of me. One teller. Terrible customer service. Lots of other people working in the bank and not one comes over to help.

  Response from the owner

  Hello Russell. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. ^nicole

• F

  Frank Ferriolo
  1

  Bank of America is Horrible. There are no branches open late on Friday. And very very few open on Saturdays. The result is bad and really, really slow service. Even to just cash a pay check. Pathetic! Plot twist: they try and use Covid as an excuse. Meanwhile every other bank is in full operation now.

  Response from the owner

  Hi Frank. Thanks for the feedback. We offer convenient alternatives for some transactions available at the financial center. Please let us know if you have questions about handling these items through Mobile Banking, ATM, or ATM with Teller assist. If you don’t have our mobile banking app, here’s how you can sign up: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ ^tasha

• O

  Opinion Poscate
  1

  DON’T CARE ABOUT APPOINTMENTS! I arrive 5 mints before my appointment and someone name Mike attend another person that doesn’t have an appointment first than me and that just arrive at the moment after me.. the Bank Assistant name Adriana was very helpful and attentive! But for people like this Guy Name Mike this Bank has this stars!! Bad service!

• L

  Leslie Porges
  1

  I'm not exactly sure why B of A has gone back to old time bankers hours. But they have made it impossible for me to do business with them. They are no longer open on Saturday nor late on Friday. I might has well move everything online to Sallie Mae and get better rates and service.

  Response from the owner

  Hi, Leslie. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/. ATMs in most financial centers are available 24/7. You can also complete many transactions online or through our mobile app. If you have any questions or an account related inquiry we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• H

  Human Resources
  1

  Joined teller’s line at 3pm when there were 3 people ahead of me and I’m still waiting at 3:30. I’m observing the only teller at the front helping the teller in the drive through. This is how it is everytime I come here. Even if the bank prefers that people do not visit the branch, it still shouldn’t operate short staffed.

• R

  Rachel Lehrman
  5

  mike and robyn are absolutely fantastic, along with all of the other employees. been a cusotmer for years and it's always been a pleasure coming here.

  Response from the owner

  Hi Rachel. Thanks for letting us know how helpful Mike and Robyn were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• C

  Cathi Collin
  5

  Robyn Nikkel at BofA was excellent. Great customer service.

  Response from the owner

  Hi Cathi. Thanks for letting us know how helpful Robyn was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. Have a nice and safe day, ^susan

• E

  Eduardo A. Solorzano
  1

  The slowest branch I have ever been, I came earlier today without an appointment after 35 min of waiting I decided to set up an appointment through the app for later the same day. My appointment was scheduled for 5:00 pm it is almost 5:30 and I am still waiting. No respect for customers’ time.

• D

  Destiny Dunham
  1

  Horrible location. Went to deposit some cash and teller told me to go outside to the ATM? Seriously? The ATM never takes the whole stack at once... do your job and cut the attitude. Switch to Wells Fargo they never give you any trouble whatsoever. Also, another teller wasn’t even wearing shoes? Come on Bank of America you guys need to do better.