Bank of America (with Drive-thru ATM) County Rd, Barrington

Bank of America (with Drive-thru ATM) Reviews

• A

  Angie Pants
  1

  Very poor customer service. Refused to help me change my name without an appointment , went directly to my other bank they changed it in two minutes. Went to a different Bank of America branch, they changed it no problem. This location is not willing to help and will give you attitude for no reason.

  Response from the owner

  Hi Angie. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• P

  P Zagami
  1

  Unfortunately Cathy at this location informed myself and wife that we both need to be in office at same time in order to update her last name on our joint account. Cathy; I spoke with Corporate and they have advised it is not necessary for us both to be in office, we can mail the paperwork in to bank of america and it will be updated. Thanks....

• B

  Bryan Jun
  1

  I thought she would help me patiently, but what I didn't expect was that she didn't continue but gave me a phone number for me to solve. The same thing was at Sandanter Bank and they patiently helped me solve the problem.

• S

  Sebastian Nadales
  1

  Terrible bank no help to non customers of the bank. Don’t waste your time driving there.

  Response from the owner

  Hello Sebastian. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• J

  Joseph Tammaro
  5

  They have always been very helpful and polite whenever I have gone there. Very Satisfied!