Bank of America (with Drive-thru ATM) Northline Rd, Southgate

Bank of America (with Drive-thru ATM) Reviews

• j

  john tripp
  1

  Bull$hit , you can open a fraudulent account online in 3 minutes. To report and shut down, hours ☠️ Fraud department is a joke wait an hour an the phone just to get disconnected. Real people at the back can't even close the accounts. Worthless

  Response from the owner

  Hello John. I'm sorry your experience wasn't what you expected. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• A

  Addy Hamel
  1

  Have a safety deposit box here but they seem to be fully closed, all other branches near by are closed as well so I don't know what to do. Just want to close my account.

  Response from the owner

  Hi, Addy. Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• N

  NuLook Construction
  1

  What Bank doesn’t work Banking hours? This would be I’m sure the only bank not to work 9-5. What a terrible bank.

  Response from the owner

  Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• A

  Amerh Ali
  5

  Hi I’m Safa first of all I like Think the girls they work in this location, they work so hard also they are very very nice girls, they welcome the customers and they try to help they do a good job👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼

  Response from the owner

  Hello. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^susan

• L

  Lisa Labean
  1

  Monday Sept 27th. I went in to make a withdraw from IRA. The blonde lady who was working at regular banking snapped at me saying I needed an appointment. No appointments till tomorrow.. Yeah it's my money and now I will take my business somewhere else

  Response from the owner

  Hi, Lisa. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• M

  Motorcycle Grandma
  1

  Fees for nothing! Never enough tellers yet people sitting at desks seemingly doing nothing while there is a line for the one teller. They just charge fees for no reason ? We ve had our accounts here for years as they close more & more banks & we drive further to a bank. “Everybody” in line says I Hate this bank. But this month we got a $25 fee and $3 fee for a statement? We never asked for! Oh & .03 cents interest for our $4,700 🥳. We have not changed banks because of our paychecks being auto deposited & hassle to change. Bank of America loves to charge you $ but interest is Ridiculously low to 0. Dont bank here!

• J

  Jenny Beags
  3

  Lisa, the relationship manager, is amazing! She is always quick, helpful, and is genuinely friendly. If all BoA employees were like her, I would always bank here. Thank you, Lisa!! C*******, on the other hand, smiles and speaks with a pleasant tone, but you can feel her annoyance towards customers from across the room. It's employees like her that make me happy to close my accounts. That and BoA's ridiculous, ever changing fees.

• L

  Leshia Martino
  5

  Jennie Slusman has consistently provided friendly and knowledgeable help and advice in many banking and mortgage transactions. Her personality and skills have helped our entire family of five to financially be more successful. Jennie is the main reason we will continue to only visit the Southgate branch of BOA. Please recognize Jennie for her great customer service skills. Thank You, Leshia & Sam Martino

• A

  Adeline Coleman
  1

  The branch has not opened in Southgate on Northline. Both ATM's were out of order!!! I will be looking for a new place to do my banking.

• L

  Lisa Saavedra
  5

  Love the staff and the preferred rewards benefits that I get with my credit cards and I also have my auto loan and home loan with them because the rates are very good.