Bank of America (with Drive-thru ATM) 47th St, Palmdale

Bank of America (with Drive-thru ATM) Reviews

• Z

  Zachary Romeri
  5

  Great experience!! I opened a bank account here friendly staff shout out to Blanca that assisted me and helping me on the path to become a first time home owner!!! Thanks Bank of America! Also they care about the customers good job guys!

  Response from the owner

  Hi Zachary. Thanks for letting us know how helpful Blanca was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^marty

• B

  Be On
  1

  Darling, the personal banker was very unprofessional, disrespectful and indiscreet, careless handling my personal information and inefficient. During my hundreds of interactions with professionals, clients, corporate managers or business owners, I haven't dealt with an employee who has shown this much disregard and lack of interest for the way she represents her employer. She must be either underpaid, or someone just self-assured, inexperienced, unqualified or untrained, or simply was having a really bad day and should have stayed home.

  Response from the owner

  Hi Brian, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

• M

  Maty M
  2

  Slowest bank ever!!! They always have lines they frequently go from only 2 tellers to 1! And other workers just standing by the door and talking instead of opening another window. The people are nice but really just have another window ready to open or on standby.

  Response from the owner

  Hi Maty, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• N

  Nicole Cobbs
  1

  Bank of America is so trash been trash that’s why I don’t bank here… just had to come her to cash my check with my new job since it was with Bank of America toook extremely to long… line was extremely long with only two too ppl at the window …. they want u to use the machines but when the line is that long with available tellers that can help get the line down.. they need to utilize these ppl

  Response from the owner

  Hi Nicole, we are sorry that we did not meet your expectations and know that your time is valuable. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• C

  Crystal Martinez
  1

  I'm so disappointed with this bank on 47th street east. Never had a problem. But I won't forget when I saw a manager being rude to another customer. She noticed I noticed and she tried to be very friendly with me. Like no you don't treat anyone below you like your an almighty person. Remember where you started at. ALSO I CANT STAND THE FACT EVERYTIME I TRY TO GO DEPOSIT INTO MY ACCOUNT FROM THE ATMS ITS UNAVAILABLE. LIKE EVERYTIME. WHAT IS GOING ON.

• M

  Mychael with a Y
  1

  Terrible bank. The bankers don’t care about customers and neither does this bank. They steal money with their frivolous fees and you have no way to fight it because they say “their system” determines which fees are legitimate and not an actual human. Of course their “system” is going to side with making the bank money with fees and once their “system” decides, the bankers can’t do anything about it. Terrible business practices to steal money. Closing our business and personal accounts and going back to Chase or Citi. Fk BofA.

• K

  Keren Graber
  5

  I’m so happy with them Arely Garcia is amazing, she made feel more than a valuable customer I just got a new account and I’m just amazed of how good she was . Definitely going with her every time .!

  Response from the owner

  Thanks for letting us know how helpful Arely was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark

• F

  Fabian Miro
  1

  One teller only wow. I understand you guys have new equipment but that does not work for curtain things and the lines get way to long.... I got to the teller and they tell me I have to go to another line. There is no other line, no sign on sheet and the manager is not helping at all. I been here for an hour, lost 400 from an inspection I was supposed to be at. This really affect my business relationship with bank of America.

• N

  Norris Cool
  4

  I went to the B of A branch in the Palmdale area On 47th St to ne exact. And I found them to be very informative to me. The representaive took the time to help me set up an online banking App. The many times I've been there I've never had a bad experience with Bank employees----

• D

  D A
  5

  Shout out to Eriberto Nieto and lady infront of the entrance [ forgot to ask her name :( ]. They are super friendly and warm welcomed. When i came here for the first time and i have no experiences about applying for credit card. The lady helped me and sent me to Nieto who is also super gentle and helped me applied for credit card despite the fact that i’m an international student. 5 stars for both of you :)

  Response from the owner

  Hi, Thanks for letting us know how helpful Eriberto was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Annette