Bank of America (with Drive-thru ATM) Hendersonville Rd, Asheville

Bank of America (with Drive-thru ATM) Reviews

• W

  Whitney Hunter
  1

  The manger with the blonde hair and fake eyelashes is very rude I had been there for 15 mins trying to figure out what’s going on with my account and she basically told me she couldn’t help me because there was a line and she had 2 more appointments and they closed at 4 remind you that I had been there since 2:45 and then Dalton is just standing there hovering over the biracial girl teller like she going to steal money and granted he could have been help customer other customers it’s bad enough they don’t even have a drive through window but knowing it Friday you could have been better prepared that really makes me want to get my money out and go somewhere else with the error was on there part

  Response from the owner

  Hi, Whitney. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We sincerely apologize for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• H

  Harley Kerekes
  5

  Inna the clerk was so helpful! It was a quick and easy visit to the bank!

  Response from the owner

  Thanks for letting us know how helpful Inna was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^jan

• M

  Misha Davidchuk
  1

  Came in because BoA was holding my check I deposited from a dealership for 2 weeks for no good reason even after being with them for 10 years. Ryan said he would help me get this issue resolved ASAP but as soon as I left neither the dealerships bank nor I could get ahold of him for a week, I left multiple messages. Had to wait the full 2 weeks, but he was very quick to offer me account membership upgrades. Not happy at all.

  Response from the owner

  Hi, Misha. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^alma

• S

  Sherry Stillwell
  1

  I was on the phone with the bank for over a hour on Thursday was told one thing on Friday they took every dime out of my account I was lied by Bank Of America and they took all my money from me and my kids and left me with nothing I will never do any business with them they lie

  Response from the owner

  Hello Sherry. We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosie

• G

  Gary Charles
  1

  Tried to open up an estate account for my mom who passed away and these people made every step more difficult for me. The same documents that Wells Fargo, Capital One, DiTech and Mr. Cooper accepted were not good enough for them.

• T

  Teresa Sims (teeelovely)
  5

  I've experienced some of the most professional employees every visit. No long wait lines. All are very courteous.

• T

  Taylor Webb
  1

  Completely unhelpful, a disgrace I can’t imagine how these people stand business insulting and unprofessional

• M

  MeLinda R
  5

  Love their ATM. Easy in and out

• B

  Benjamin Steger
  5

  Always helpful and accommodating, and they always remember you!