Bank of America (with Drive-thru ATM) Main St, Westbrook

Bank of America (with Drive-thru ATM) Reviews

• G

  Gary Koocher
  1

  Long lines and one teller. Manager walks around pretending to offer help to customers, when all they really want to do is up-sell. They have shut down all their drive up windows because “it’s more convenient.” Tell that to the mom with two kids strapped into car seats!

• C

  Claudia Howard
  1

  Not the best service. If your looking to get things done immediately , it's best to go to the branch in Portland , but if you have time to wait 30-45 minutes..... no I still wouldn't suggest coming to this branch. When you you explain to the rep before the transaction begins, that you've had a pretty bad day already - I shouldn't be leaving in a worse position than when I stepped through that door.

• S

  Stephen Crossman
  1

  Our daugher goes to college in Florida and she has a Bank of America account. In the past whenever she has been short on money or has an emergency, we take cash out of our credit union and deposit into her account so she has instant access to the money. I was informed today that if we the parents are not listed on her account we CANNOT deposit CASH into her account...Are you serious??? but apparently we can deposit a check and she can wait for it to clear. This is the STUPIDEST thing I have ever heard of from a bank. Yeah we can't take cash....And this is customer service.??.If I had any personal accounts here, believe me I would close out all my accounts and open an account someplace that would deposit our cash!! Totally not acceptable...Your policy needs to be reviewed!!!

• E

  EARL MACVANE
  1

  If there was a way to score the people there less, I would. Complete and incompetent people working there. And the best of all, is the handle all your money. For a national bank to handle things the way they do is beyond on me. The saying goes, to pay peanuts, you get monkeys.

• K

  Keith Bernstein
  1

  Bank of America is an essential service But the way this bank does business is NO SERVICE AT ALL VERY SADDD VERY VERY POORLY RUN CONSTANTLY CLOSED DURING REGULAR BUSINESS HOURS SWITCHING MY ACCOUNTS

  Response from the owner

  Hello Keith. We are sorry that we did not meet your expectations. We’d like to keep you as a client. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• D

  Duane Vogel
  1

  The fact that Bof A closed this facility shows they simply don't care about their customers.

• M

  Mohamed Jama
  5

  Friendly staff , easy mobile banking 👍🏽

• T

  Timothy Bennett
  1

  the worst automated phone system I've ever dealt with.