Bank of America (with Drive-thru ATM) Middle Country Rd, Lake Grove

Bank of America (with Drive-thru ATM) Reviews

• M

  Michael Rademacher
  1

  How about you fix the card reader so I can use the ATM inside and not wait on line...what a joke, will never come here again--ADDED, seems someone several weeks ago had the same problem so I guess it never got fixed then either. Fix this simple problem please

  Response from the owner

  Hi, Michael. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• K

  Kathy
  1

  Just walked in the bank to close a business account was told there is a1 hour wait. They had 2appts back to back. I have several accounts with this bank. They really need to add more staff and not turn away valuable members. Add a clock in waiting area so you how long the wait is. Also no notary are ever available. All of the supervisors should be certified to be notary. Do not waste your time at this bank. Poorly managed.

• Y

  Yan carlos De la mora
  1

  I live in the area and I wanted to deposit money on the walk in ATM why would they close that makes no sense to have a atm for walk-ins if not even the door works with the card for walk-ins smh I expected more from the bank

  Response from the owner

  Hello Yan Carlos. We are sorry that we did not meet your expectations. Your feedback is very important to us. We will be sure to escalate your concerns. ^nicole

• Y

  Yosuf Said
  5

  Allison was a pleasure to work with. Opened my business and credit card accounts and explained everything same day. Highly recommend

  Response from the owner

  Hello Yosuf. We're happy to hear that your recent financial center experience was seamless. Thank you for the review and choosing Bank of America. ^rosie

• D

  Damian Dudek
  1

  Why would anyone waste their money opening up a checking account with Bank of America when Capital One is free and even pays you interest. I opened up an account only because of the cashback bonus in which I met all the qualifications and they decided not to pay I spent hours on the phone and in the bank on this issue and it was not resolved correctly, this is a horrible Bank do not waste your time and money.

• S

  Shijia Qiao
  5

  Me and my boyfriend opened both credit and debit account at this branch. Staff are really nice and approachable. Jamine has answered a lot of our question regarding the account without even having to talk to a representative. The representatives are a team of professionals who knows what they are doing and tries to help us solve our problems efficiently. Surprisingly, they remembered us the second time we were there. One time we didn't realize it was past 6pm. They didn't rush us or say anything, and were willing to stay later for us until our problems are addressed. They cared about customers and made our experiences very pleasant. I would recommend this branch with all my heart, to whoever is looking for a trustworthy BOA branch around Centereach.

• J

  Jeffrey Rosales
  1

  Walked in today to open an account and waited 30 minutes to be even spoken too for the bank person Jaime to refuse to open my account because I was pressed for time and wanted a quick experience. Refuse to use this branch ever again. Save your time and go to the Medford branch where they are much more accomodating.

• E

  Edward Ochoa
  1

  Is a shame that this bank can't cash theire own Bank of America check.... And tell you......"is better if you go to your own financial institution" . Beside the fact that they make you wait for more than 30 minutes. Learn how to deal with your clients, because they won't back to do business here. Es una vergüenza que este banco no pueda cambiar sus propios cheques de banco. Después de esperar más de 30 minutos te dicen....... "Es mejor si te vas a tu propia institución financiera". Aprendan a tratar a sus clientes , porque no volverán.

• N

  Naftali
  5

  Absolutely amazing customer service, very friendly atmosphere, and very helpful and relatable financial advisors. Couldn’t have been better!

  Response from the owner

  Hi, Naftali. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^Joseph

• i

  iCannotBeYour King
  1

  BOA is one of the most stupid bank in America I ever know. Or say all of American banks are all stupid.