Bank of America (with Drive-thru ATM) US, Riverview

Bank of America (with Drive-thru ATM) Reviews

• R

  Ronnie Hopkins
  5

  Always convient drive throughs, with the ability to do deposits.

  Response from the owner

  Hi, Ronnie. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• J

  Jonathan Bulliner
  1

  This place is GROSS! THERE IS NO CROUD CONTROL!!!!!! IT'S A GERM INFESTED NIGHTMARE! Theres over 30 people in here tight and cramped space. Two people aren't even covering their nose which is basically like not wearing a mask!!!! There should be a security guard limiting the amount of people who can enter but none on sight. This is rediculously gross and annoying! OH And the best part is that no branch has a drive thru at all! Fantastic!

  Response from the owner

  Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• C

  Crystal L
  1

  This was the worse experience I have ever had at a bank. First, the agent asked the reason I am there. I asked if we could go to the private desk. She said she was only checking me in. She then preceded to give me my private information after checking me in. We were in the very small lobby with 4 other people. Then we FINALLY get to speak to someone. The desk was next to 2 tellers that had live people video to assist. The volume was at its highest. It made it impossible to hear the rep I was taking to. I tried calling earlier and they told me to come in. I came in and had to call someone fron the bank. So I came in to speak on the phone. Smh

• M

  Michael Lacy
  1

  These are, without a doubt, the slowest human beings on the face of the earth. Plus it's always understaffed; there's four stations and I've never seen more than two open at a time. Bankers on the floor take forever to help cashiers that signal for assistance. EDIT: Demoting to one star because it took two tellers half an hour to complete 6 transactions. Bankers were blatantly standing around doing nothing. I watched in disbelief as one teller closed her station and went to lunch while there were still ten people in line.

• O

  Omar Malik (Addicted to Life)
  1

  The worst BOA in Tampa Bay. One teller. wait time over 30 mins. And as the Riverview area grows they believe good customer service equals 1 teller, go to CHASE or Wells Fargo, better service more tellers, shorter wait.

• A

  Amy Raynes
  1

  Everytime I come into the Bank in Summerfield FL you always have to wait forever. Instead of someone opening a nother teller, they have you stand in line forever. They rather have the manager stand @ the door asking in front of everyone else what you are here for. It is not everyone else's business what your in the bank for. I stood in this line for about 25-30 min & there was only 2 customers (including me) & one with the teller.

• 4

  4N0N1M L1f3
  1

  Went in to make a payment onto my secure credit card using a suntrust check and the manager told me that I wouldn’t be able to because I don’t have a checking account with them and that I would have to cash the check first at suntrust where they charge10% and make a payment using cash. But I figured out that all I needed to do is deposit the check using a atm, that’s all it took! I could understand if a intern misguided me and gave me the wrong information but the manager?!

• L

  Luis Montoya
  1

  I went to deposit my Landascaping check like usually! And the oriental women she’s working there she refuses to make the transaction for me. Just because my check was missing Llc letter! I been deposit all my checks like that

  Response from the owner

  Hi, Luis. We are sorry that we did not meet your expectations. Your feedback is very important to us and if we can be of any help with your account, we would like the opportunity to connect with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• A

  Ann S. Woodgett
  1

  Worst location ever! The manager is very inconsiderate!!! One teller at least 12-16 people in line. The manager kept interrupting customer’s transactions! If you value your time do Not go to this BOA location. You’re on their time! BOA need to get it together!!

• E

  Eddy Bryant
  1

  One teller at the window intermittently. Manager walks around chatting and interrupting customers.

  Response from the owner

  Hi Eddy. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty